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hello, yesterday i had my cell on my lap while i was driving.. when i ... BlackBerry Pearl forum

  1. #1
    Bigv69er's Avatar
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    Help!!!!

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    hello,

    yesterday i had my cell on my lap while i was driving.. when i got off i dropped it.. this is like the 3rd time i dropped it..

    well it was working fine.. then all of a sudden i looked and i saw the SCREEN WENT WHITE AND THE KEYPADS WERE LIT UP... after that the screeen went OFF.. and i cannot get it to turn on again... THe key pads will not light up either... i can hear the noice when i click the pad but i cannot see anything..
    i still get calls n messages... n my light turns red on top.. but the screen just wont turn on..


    CAN ANYONE HELP ME PLZ!!!

  2. #2
    cliffr39's Avatar
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    Re: Help!!!!

    so the screen and keypad light seem dead but it still receives calls/messages?

    I am not sure there is much that can be done if that is the case. Do you have insurance? Call up your carrier and see about an exchange.

  3. #3
    Bigv69er's Avatar
    Bigv69er no está en línea Stack level 3
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    Re: Help!!!!

    NOpe.. i dont have insurance..

    i want to see if theres anything i can do.. if not then i will just take it to get fixed

  4. #4
    Rcbjr's Avatar
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    Re: Help!!!!

    Try a battery pull reboot. If that doesn't work then I think your display connection or something in your display itself has come loose. And a trip to the repair shop is necessary.

    Rcbjr
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  5. #5
    Lavagirl's Avatar
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    Re: Help!!!!

    This sounds like the white screen of death issue experienced by many Pearl users. I had this happen to me with my previous Pearl and I never even dropped it. Dropping a BB can definitely cause hardware damage as all the internal components are extremely sensitive.
    If the above suggestions don't work, take it in for repairs.
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  6. #6
    Bigv69er's Avatar
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    Re: Help!!!!

    nothing worked.

    i reset.. i even tried OS upgrade.. so i had to go to 4.3 beta again... and dat didnt work..

    i tried tossing it in tha floor sum more.. haha to knock it back into workin.. but nothing..


    i guess.. repair shop


    THANK YOU PEEPS

    well goodbye have a good weekend.. its time for this bad boy to go party..

    THANK YOU

    PS: lava gurl "the white screen of death" hahahahaha seriously it suxs huh...



    and i dont get insureance cuz i buy a new cell erry 3 months so theres no use on gettin it.. till now.. lol cuz i actually like this phone..

    But i guess.. ima just buy da Nokia N95

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