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My blackberry pearl keeps shutting off on its own (usually when i'm in the middle ... BlackBerry Pearl forum

  1. #1
    deedee0323's Avatar
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    Help!

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    My blackberry pearl keeps shutting off on its own (usually when i'm in the middle of a call, text, etc.) and usually it will immediately turn back on but now it won't and its been a couple hours already. When I hold down the "on" button nothing happens and the red light keeps flashing. I've tried taking out the battery and a slew of other things and nothing is working.

    Please help! I didn't save any contacts on my sim card yet so now I'm basically screwed.

  2. #2
    Lavagirl's Avatar
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    Re: Help!

    When you connect it to PC and to DM (Desktop Manager) does the DM recognize it?
    Did you do a backup with DM recently?
    If you did then your contacts and info should be ok but it sounds like you didn't.

    See if you can get DM to recognize your device and if it doesn't, then try this thread:
    http://blackberryforums.pinstack.com/46485-post1.html

    p.s. Welcome to the Stacks!~
    See the Official Latest OS threads updated regularly for All Devices.
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  3. #3
    deedee0323's Avatar
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    Re: Help!

    I downloaded the desktop software but what is the handheld software?

  4. #4
    reddog187's Avatar
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    Re: Help!

    Handheld software is the OS(operating system)

    It's included in the Disk that came with your device. If we knew your pearl model we could direct you to the latest one for your device.

    Latest
    8100: http://blackberryforums.pinstack.com...2_1_108_a.html
    8120: http://blackberryforums.pinstack.com..._3_0_72_a.html
    8130: http://blackberryforums.pinstack.com...ilanguage.html

    Keep in mind that OS are for SPECIFIC models only...do not interchange them.

  5. #5
    SeRViiCiiO's Avatar
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    Re: Help!

    im having the same kind of problem.
    i have the .107 installed on my phone, from time to time, it will complety shut off, and 2 seconds later it will restart again. it has done that when im trying to unlock the phone, or when im opening an email, txt.
    Phone: T-Mo S4- Stock-Rooted


    [Former]
    Device: T-Mobile S3
    Device: HTC Amaze 4G
    Device: HTC Vision (T-Mobile G2)
    Device: BlackBerry (9700, 8900,8320,8120,8100)

  6. #6
    summerhowell's Avatar
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    Re: Help!

    My 8100 has the .107 and does that usually in the morning when its on the charger. It'll do it over and over until I unplug it from the charger. A bug, perhaps?

    ~via BB Pearl (wap.pinstack.com)~

  7. #7
    deedee0323's Avatar
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    Re: Help!

    I have no idea which model I have. It's black and ATT and I've only had it for like 2 months. Sorry that's prob no help at all.
    -------
    Yeah that's what used to happen but now it won't turn back on at all.
    Last edited by deedee0323; 12-13-2007 at 12:27 PM. Reason: Automerged.

  8. #8
    greenandgold52's Avatar
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    Re: Help!

    ~via BB (wap.pinstack.com)~if you all are having the same problem call tmo tech support. The sooner that they know of a problem the sooner they can tell blackberry to fix it.

  9. #9
    deedee0323's Avatar
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    Re: Help!

    Thanks for your help guys! I called cingular and they are sending a new phone because they can't determine the problem at all.

  10. #10
    Lavagirl's Avatar
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    Re: Help!

    Glad you got a new BB. Hope all goes well with the new one
    See the Official Latest OS threads updated regularly for All Devices.
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  11. #11
    SeRViiCiiO's Avatar
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    Re: Help!

    hmmm.. maybe i should do the same...
    Phone: T-Mo S4- Stock-Rooted


    [Former]
    Device: T-Mobile S3
    Device: HTC Amaze 4G
    Device: HTC Vision (T-Mobile G2)
    Device: BlackBerry (9700, 8900,8320,8120,8100)

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