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Hi there everyone! I've got the 8130 and here's the problem(s): When I'm receiving a ... BlackBerry Pearl forum

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    Chippathingy's Avatar
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    Smile Hangs up when anwsering calls??

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    Hi there everyone!

    I've got the 8130 and here's the problem(s):
    When I'm receiving a call(s) and I take it out of the holster (the one that came with it), it either hangs up or the ringer stops and it just continues to vibrate. When I try to answer the call....it ends.

    The log shows that I have a missed call, and I always end up calling the person back. Very annoying!

    I've looked at all the settings that I can find and haven't found anything to tell it to continue to ring after I've pulled it out of the holster. I would at least like to know whose calling me before I answer, so I don't want to turn on the 'auto anwer when out of holster' option.

    Also, is there any way on the cell that I can tell it to ring for a longer period of time before the voicemail kicks in? Or is this something I have to call my cell provider about?

    Can anyone help?

    Thanking you in advance,
    Chippathingy
    Last edited by reddog187; 01-24-2008 at 11:37 AM. Reason: color and size

  2. #2
    GaryF's Avatar
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    Re: Hangs up when ansering calls??

    Hi Chippy and wlecome to the stacks...

    Check this setting: Open the Phone app (like you are going to dial) and hit

    MENU>OPTIONS>GENERAL OPTIONS

    See if Auto End Calls is set to holster. If so, most likely the magnet in the holster may be ending the call when you remove it. Try changing it to NEVER and see if that helps.

    On the rings to voice mail setting, if your carrier is on GSM you can try this. Depending on your carrier you may be able to set the number of seconds before your call goes to voice mail. You need to know your "voice mail number". If you are on TMO for example, you would dial **61*18056377243**30# where 18056377243 is your voice mail number, this should set your delay to 30 seconds. Try this with your number and see if it helps. ( I think that 30 seconds is the max)

    Cheers!
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    Chippathingy's Avatar
    Chippathingy no está en línea Stack level 1
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    Smile Re: Hangs up when ansering calls??

    Quote Originally Posted by GaryF View Post
    Hi Chippy and wlecome to the stacks...

    Check this setting: Open the Phone app (like you are going to dial) and hit

    MENU>OPTIONS>GENERAL OPTIONS

    See if Auto End Calls is set to holster. If so, most likely the magnet in the holster may be ending the call when you remove it. Try changing it to NEVER and see if that helps.

    On the rings to voice mail setting, if your carrier is on GSM you can try this. Depending on your carrier you may be able to set the number of seconds before your call goes to voice mail. You need to know your "voice mail number". If you are on TMO for example, you would dial **61*18056377243**30# where 18056377243 is your voice mail number, this should set your delay to 30 seconds. Try this with your number and see if it helps. ( I think that 30 seconds is the max)

    Cheers!
    Okay, I tried that setting and it didn't end the call (which is good), but heck....I called myself from work and I can hear that 3 rings go by before my BB even rings. Then on the fourth ring my voicemail picks up. It's like I have to answer the BB on the very first ring or else I get a missed call. Guess I should take that up with my Cell provider.

    Thanks a lot for your help though. I hope after talking to my cell provider, it works itself out and I become a happier BB owner

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    Re: Hangs up when ansering calls??

    Do you have it set to Vibrate + Tone in your profiles? That would cause what you described....
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    Chippathingy's Avatar
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    Smile Re: Hangs up when ansering calls??

    Quote Originally Posted by GaryF View Post
    Do you have it set to Vibrate + Tone in your profiles? That would cause what you described....
    Out of Holster is set to Tone. In Holster was set to Vibrate + Tone. I've changed it now to Tone. Reason I was using the Vibrate + Tone in the Holster was that I wear a winter jacket and keeping it in the pockets really kills the sound, but I can feel the vibration. But thank you again for the tips I'll see how this works out.

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