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This is strange.....I have had my phone over a year, and never seen this before. ... BlackBerry Pearl forum

  1. #1
    Megatron's Avatar
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    Flashing hour glass while sitting idle

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    This is strange.....I have had my phone over a year, and never seen this before.
    I recieve a flashing hour glass when my phone sits idle. I am not downloading anything or switching to another application.
    I pulled the battery to reset everything, and it still appears. Do anyone has any suggestions?

  2. #2
    GaryF's Avatar
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    Re: Flashing hour glass while sitting idle

    Megatron....

    When this occurs how long does it last if you leave it alone?
    What is your operating system version?
    What 3rd party applications are you running? Are you running a custom theme?
    How frequently does this happen?
    Is the phone plugged into anything when this occurs?

    When you pull the battery the phone will reboot so the hour glass is normal following a battery pull.
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  3. #3
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    Re: Flashing hour glass while sitting idle

    Strange..... 1hr ago, the hour glass disappeared and everything is functioning normal again.
    It is not connect to any device. I am running v4.2.0.69
    I am not running any custom themes.
    The hour glass was appearing for about 3 hrs, needless to say it drained my battery.

  4. #4
    GaryF's Avatar
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    Re: Flashing hour glass while sitting idle

    At this point I would suggest you upgrade your operating system and see if that helps. Newest are .107 and .108.

    Download and install on your desktop. Delete the vendor.alx file, and it will lead you right through the upgrade. here is a link on this subject:

    http://blackberryforums.pinstack.com...rade_your.html

    Hope this solves the issue!
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  5. #5
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    Re: Flashing hour glass while sitting idle

    ~via BB (wap.pinstack.com)~
    During the course of running four different versions of the 8100's OS, I have noted the flashing hour glass when attempting to load certain web sites. It doesn't happen often but it does happen. The good old battery pull seems to cure that, but that is what it takes for things to revert to normal.

    FWIW.

  6. #6
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    Re: Flashing hour glass while sitting idle

    Thanks guys for you input.

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    Re: Flashing hour glass while sitting idle

    Did anyone ever come up with a solution to this "hour glass thing?" I don't have to pull the battery every time but I never get the site that causes the problem loaded either. I have the hour glass/slow-down-in-response problem when I load certain web sites. I always assumed the sites were large because they don't complete the load but loading them on my P-C doesn't cause a problem and the site doesn't appear large to me.

    It's not time of day - I repeated it with the same web site 2 hours later and got the same results.

    I rebooted and tried it again - same results.

    I cleared my cache and tried it again - same results.

    I'm currently running 4.2.1.108 but I had the problem with the previous 4.2.1.93. Since T-Mobile is so slow (for me) compared to my previous CDMA account (<2 years) I assumed for a while that it was just because of that...and it may be....

    Here's one of the sites that hangs me up:

    http://www.starpulse.com/Actors/Modine,_Matthew/

    What happens is that I try to load that site and get stuck. When I press the escape key to get out of it. I get a blank screen with a permanent hour glass - permanent in that I waited for 10+ minutes for it to get back to the previous (Google search) page. If I press the escape key again, it may or may not go to the previous (Google search) page - if I press and hold the escape key, I can always get back to the icon screen (desktop, whatever we call that on a BB).


    Don't know if this is a Pearl problem only, T-Mobile only, what!
    Could someone with this problem (with a little time on their hands) try that web site and see if it causes the same problem for them?...or one of you experts experiment with it and see if it's an unusual page? It's the only example that I have for now - I can get more but I'd like to know if it's a problem in the software that can be reported or it simply slow processing?

    FYI, I can get the site on my P-C instantly - it's got several images but it doesn't look like an unusually large page. Surely the N Y Times site that I load often is bigger.

    Thanks,
    jblackfish

  8. #8
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    Re: Flashing hour glass while sitting idle

    Quote Originally Posted by jblackfish View Post
    Did anyone ever come up with a solution to this "hour glass thing?" I don't have to pull the battery every time but I never get the site that causes the problem loaded either. I have the hour glass/slow-down-in-response problem when I load certain web sites. I always assumed the sites were large because they don't complete the load but loading them on my P-C doesn't cause a problem and the site doesn't appear large to me.

    It's not time of day - I repeated it with the same web site 2 hours later and got the same results.

    I rebooted and tried it again - same results.

    I cleared my cache and tried it again - same results.

    I'm currently running 4.2.1.108 but I had the problem with the previous 4.2.1.93. Since T-Mobile is so slow (for me) compared to my previous CDMA account (<2 years) I assumed for a while that it was just because of that...and it may be....

    Here's one of the sites that hangs me up:

    http://www.starpulse.com/Actors/Modine,_Matthew/

    What happens is that I try to load that site and get stuck. When I press the escape key to get out of it. I get a blank screen with a permanent hour glass - permanent in that I waited for 10+ minutes for it to get back to the previous (Google search) page. If I press the escape key again, it may or may not go to the previous (Google search) page - if I press and hold the escape key, I can always get back to the icon screen (desktop, whatever we call that on a BB).


    Don't know if this is a Pearl problem only, T-Mobile only, what!
    Could someone with this problem (with a little time on their hands) try that web site and see if it causes the same problem for them?...or one of you experts experiment with it and see if it's an unusual page? It's the only example that I have for now - I can get more but I'd like to know if it's a problem in the software that can be reported or it simply slow processing?

    FYI, I can get the site on my P-C instantly - it's got several images but it doesn't look like an unusually large page. Surely the N Y Times site that I load often is bigger.

    Thanks,
    jblackfish
    Well only 73 items loaded but You might have a script loading issue. I saw 12 java scripts launch. Go to Browser>Options>Browser Config> make sure of the following are checked:

    Support Javascript
    Allow Java popups
    support HTML table
    Support embedded media
    support style sheets

    Hope this helps, Oh and try a different emulator for the site to see which ones work.
    "Let each one prove what his own work is, ... and not in comparison with the other person." - Gal. 6:4

  9. #9
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    Re: Flashing hour glass while sitting idle

    Hmm that site works fine for me. It actually loaded without any hourglass. I have the same settings as the user above but without Support Javascript and my emulation mode is in Blackberry.

  10. #10
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    Re: Flashing hour glass while sitting idle

    iseeyou,

    All the items were checked.

    Tried Openwave (WAP), loading site went directly to the hour glass and stuck. I was able to back out and the hour glass is still going. Pulled battery - only solution.

    When I finished this test I was going for the next emulation and "teamjordan" replied so changed back to Blackberry emulation and tried it without "Support Java" - the site LOADED IMMEDIATELY!!!!!!!! with no problem.

    I think I'll leave it there for now. Otherwise, these tests could be a full-time job and I've got other "fish to fry" as they say. (I'm older - it may be an old southern expression...?)

    Thanks to you both for responding and "iseeyou," if the site gave you trouble try it again without Java support with BB emulation - let us know how it works.

    Thanks again,
    jblackfish

    Teamjordan, I think you're onto something. I'm going to go with this cofig

  11. #11
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    Re: Flashing hour glass while sitting idle

    black - NP man. Sorry it didn't help. Mine worked fine.

    jordan - NJ with the save.
    "Let each one prove what his own work is, ... and not in comparison with the other person." - Gal. 6:4

  12. #12
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    Re: Flashing hour glass while sitting idle

    Np, glad I could help.

    Heres what I noticed with support JavaScript enabled. It takes awhile to load alot of pages as it has another object (JavaScript) to read and support, and that will sometimes throw the loading icon. If a page needs JavaScript to load a pop up will show (if you checked it off) and you can enable it then for that page, this is with JavaScript support off. Thats why I always leave mine disabled. I rotate between emulation modes Blackberry and Microsoft IE, dont really notice much of a difference. But some sites require you be in Blackberry Emulation to download OTA.

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