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Problem The speaker on the BlackBerry Pearl 8100 smartphone is not producing any sound. When ... BlackBerry Pearl forum

  1. #1
    hayden's Avatar
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    Fix: No speaker sound on the BlackBerry Pearl 8100

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    Problem
    The speaker on the BlackBerry Pearl 8100 smartphone is not producing any sound. When the BlackBerry Pearl smartphone user receives a phone call, the caller cannot hear what the BlackBerry Pearl smartphone user is saying for the first few seconds of the phone call.

    Cause
    This is a known issue and only applies to the initial launch software included with BlackBerry Pearl 8100 smartphones for T-Mobile.


    Resolution
    Using the following steps, upgrade the BlackBerry Pearl 8100 smartphone to BlackBerry® Device Software 4.2.0.64 or later.
    1. Go to www.t-mobile.com/bbupgrade/.
    2. Click Get Software next to the BlackBerry Pearl 8100 smartphone and complete the online instructions.

  2. #2
    StaceyRVC's Avatar
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    Re: Fix: No speaker sound on the BlackBerry Pearl 8100

    THanks for the heads up Hayden!

  3. #3
    xdremel's Avatar
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    I tried installing the 4.2.1.109 software. It did not help me :cry:

  4. #4
    okamosy's Avatar
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    Unfortunately, this won't work if the speaker is actually blown. This happens when someone uses the Speakerphone with the volume up all the way.
    ~via BB (wap.pinstack.com)~

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