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Well this started happening yesterday. If I make or receive phone calls I cannot hear ... BlackBerry Pearl forum

  1. #1
    Albeevr6's Avatar
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    First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

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    Well this started happening yesterday. If I make or receive phone calls I cannot hear anything unless I use speakerphone.

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    StaceyRVC's Avatar
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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    Have you tried doing a battery pull? While the phone is on, remove the battery for 30 seconds, replace and try it again. Let me know what happens

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    Albeevr6's Avatar
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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    yeah I have tried everything I can think of and even had t-mobile disconnect me from the network and try and see if they can troubleshoot from their end.

    So no luck yet and speakerphone conversations is public suck !!!

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    i had the same problem. i couldnt use the green button or the red one at all for anything! and i tried the voice dialing, it worked and i couldnt disconnect the phone call and its on speakerphone! ahh. it was irritating to say the least. yea do a 'battery pull' i guess you call it. it worked for me.

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    Have you dropped your device at any time recently? There is a chance that the connections on the speaker have either broken or been shifted so that they no longer touch.

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    ~via BB (wap.pinstack.com)~ defective phone, dude. Get it swapped under warranty. nuff said.

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    Had samething happen to me last week. There is nothing you can do, but swap it out.
    Medvp
    Pin # 249E6913

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    Yeah got the new one coming in the mail, call me cheap but it sucks that I gotta pay for shipping for a warranty item.

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    I have the same problem right now. Only speakerphone works. I take the battery out and it fixes the problem only to have it resurface again in a couple hours. Since more than one person have this problem then I assume it is not a defective phone but a bigger problem. How can a couple people have the same exact defect in audio unless it is a real issue of manufacturing or design. I have a new phone coming to me under warranty.

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    Re: First Problem I cannot fix: Cannot hear anything ONLY speakerphone works

    Quote Originally Posted by romy101
    How can a couple people have the same exact defect in audio unless it is a real issue of manufacturing or design.
    They were probably made on a Friday.

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