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The thing will not scroll down. Ive been trying to fix it for over an ... BlackBerry Pearl forum

  1. #1
    tj2311111's Avatar
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    Feel Like Killing My Pearl...........

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    The thing will not scroll down. Ive been trying to fix it for over an hour now. It scrolls everywhere but down. Its becoming frustrating. Who ever BB messenged me I apologize I cant scroll down to get to the application and respond. Whats the fixes for this?

  2. #2
    SonikAMD's Avatar
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    Re: Feel Like Killing My Pearl...........

    have pulled the battery already?

  3. #3
    tj2311111's Avatar
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    Re: Feel Like Killing My Pearl...........

    Yeah did the battery pull for 30 seconds three times. No luck.

  4. #4
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    Re: Feel Like Killing My Pearl...........

    I once read as you push in the pearl, and scroll in the direction that doesn't work, usually gets what ever is jamming it out the way!!!!

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    Re: Feel Like Killing My Pearl...........

    seems your trackball might have collected dirt in it. similar problems have been reported by users and when they pulled up their trackball for cleaning they found a bunch of dust/dirt had collected. once cleaned it went back to normal.

  6. #6
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    Re: Feel Like Killing My Pearl...........

    Man I wanted to avoid opening that up. Guess Im gonna have to do it now, if i want my scrolling back.

  7. #7
    SonikAMD's Avatar
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    Re: Feel Like Killing My Pearl...........

    you could try blowing in it real hard careful not to give it a shower tho. that might help you avoid having to open it for now.

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    Re: Feel Like Killing My Pearl...........

    there is a very comprehensive guide on bbm.com if you're looking for instructions.

  9. #9
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    Re: Feel Like Killing My Pearl...........

    Quote Originally Posted by SonikAMD
    you could try blowing in it real hard careful not to give it a shower tho. that might help you avoid having to open it for now.
    I wouldn't suggest that or the can of air if the bb is very dirty inside. there's only 1 small opening in the pearl near the screen so he could end up blowing all that backed up dirt into the screen area and getting the annoying dust dots (which are almost impossible to get out).

  10. #10
    SonikAMD's Avatar
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    Re: Feel Like Killing My Pearl...........

    true, and it only takes about 2 minutes to take it apart safely anyhow.

  11. #11
    cherrichiodo's Avatar
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    Re: Feel Like Killing My Pearl...........

    dude...take a qtip, wet it with alchohol (not the beer kind) and scroll the ball around with the qtip. it might take a little while, but this has happened to me you def got something stuck up there...

  12. #12
    tj2311111's Avatar
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    Re: Feel Like Killing My Pearl...........

    Cleaning as we speak. To think I just did this yesterday though. I have no clue what could have got stuck in it. Didnt even use my phone much today as it was low on battery (forgot to charge it). Hopefully this cleaning works.

  13. #13
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    Re: Feel Like Killing My Pearl...........

    the smallest thing from your pocket! it wouldn't take much, considering the size

    ive had this happen many times...

  14. #14
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    Re: Feel Like Killing My Pearl...........

    Canned air is your friend.......

  15. #15
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    Re: Feel Like Killing My Pearl...........

    Okay I just thoroughly cleaned it and let it dry and started it up again. Still no luck. Now it just feels weird, the trackball feels like it is dragging when you scroll down. It rotates down but you hear a noise. Still doesnt move down though on screen.

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