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Ok decided to update my system software on my 8100. And during the instal, it ... BlackBerry Pearl forum

  1. #1
    matt0810's Avatar
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    Fatal Error

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    Ok decided to update my system software on my 8100. And during the instal, it stopped and said: A fatal error has occurred while updating your device's software. Please try again.

    Device communications error encountered. [A:0x00000025]

    Now my computer is unable to detect my blackberry and the blackberry itself screen wont turn on, just the red blinking light....

    Help ideas

    Am I screwed?

  2. #2
    Lavagirl's Avatar
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    Re: Fatal Error

    See the Official Latest OS threads updated regularly for All Devices.
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  3. #3
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    Re: Fatal Error

    ok tried the first step three times, would get to the part saying reconnecting to jvm and it would never work. So I am now trying it via the blackberry java developers kit. I will keep you posted

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    Re: Fatal Error

    Good luck with it!
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    Re: Fatal Error

    ok ugh, cant really figure out the developers kit thing, but i did the loader again and made it all the way through before during the loading applications part saying A fatal error has occurred while updating your device's software. Please try again.

    Device communications error encountered. [A:0x0000005]

    oh and now i upgraded to the hour glass of death....

  6. #6
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    Re: Fatal Error

    ok I think I got it! thank God! now just restoring all my stuff and I should be good to go. thanks
    Last edited by Lavagirl; 10-04-2007 at 05:12 AM.

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