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When I bring the device back from either standby or power down, sometimes I get ... BlackBerry Pearl forum

  1. #1
    sanjeevjoshi's Avatar
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    Question Experts: "Uncaught exception java.lang.NullPointer Exception"

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    When I bring the device back from either standby or power down, sometimes I get this message "Uncaught exception java.lang.NullPointer Exception". I select ok and it goes away until the next power up (or the one after that). Started happening after I switched SIM cards from TMobile to Cingular.

    I have tried pulling out the battery and rebooting, deleting the third party IM app, etc. I have also downloaded latest OS from TMobile to be safe while I was installing the Today themes, no OS upgrade was deemed necessary. The problem had started before the Themes, so its not related to the themes.

    clueless why this might be occurring... anybody have ideas or what I could try?

    Could there be any TMO specific code on BB that is interfering with code on Cingular SIM? Any other apps I can try deleting and reinstalling?

  2. #2
    BenMarvin's Avatar
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Lemme guess. Were you using Ramble IM? I've gotten the same error from that program a few times. It still works. Just sometime requires a reboot to do so.

  3. #3
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    No, what I am saying is that the error shows up as I have indicated, even after I deleted the IM application that came pre-installed.

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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Gotcha. Honestly, it's hard to tell. It's a pretty generic application error. Could be almost anything. You could try a wipe and try different things to pin down what causes it.

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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    So odd this thread just popped up on the New Post list:

    http://blackberryforums.pinstack.com...y_browser.html

    From the thread:
    I have the same problem with 4.1 browsing when the device throws a "Uncaught exception" on startup. I've solved the problem by deleting the service book entry "Blackberry Help! [BrowserConfig]" and then rebooting. As long as you don't re-register or push the service book it works OK for me. The startup error goes away too!

  6. #6
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Thanks BenMarvin - I will keep looking. I have a browser (in fact two) working, no other issues except this error that pops up somewhat randomly when i bring it back from sleep or power it up.

    Regards,

    Sanjeev

  7. #7
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    Question Clean Re-install?

    How does one do a handheld wipe? ie..erase and restore the OS, programs, user settings, and content on the 8100? Is this hard to do? I already have Desktop 4.2 and OS 4.2 program installed on the desktop.

  8. #8
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    ~via BB (wap.pinstack.com)~

    Did you delete Blackberry Help broswer config service book? What happened?

  9. #9
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    ~via BB (wap.pinstack.com)~
    On my last bb I had that problem too but only with a specific theme I don't remember which one but when I deleted it everything went well after that

  10. #10
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Deleted service book, error stayed - i have to reboot two or three times for it to appear. Using the app loader to really clean the handheld and reinstall the OS - hopefully that will work.

  11. #11
    jydn's Avatar
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    ALT+LGLG from the homescreen to view your event log. You should then be able to view which process is throwing the exception.

  12. #12
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    Question Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Here's the two java errors I just trapped:

    First One:

    Name: NullPointerException
    GUID: 9c3cd62e3320b498
    Time: Sep 14, 2006 23:09:11
    No detail message
    net_rim_cldc-6
    Screen
    getApplication
    0x705E
    net_rim_cldc-6
    UiEngineImpl$ProxyScreen
    <private>
    0xBFEE
    net_rim_cldc-6
    UiEngineImpl$ProxyScreen
    doVisibilityWalk
    0xBE92
    net_rim_cldc-6
    UiEngineImpl
    <private>
    0xB609
    net_rim_cldc-6
    UiEngineImpl
    backlightStateChange
    0xB4C3
    net_rim_cldc-11
    Events
    dispatchSystemEvent
    0x5CF2
    net_rim_cldc-4
    Application
    processNextMessage
    0xAAC
    net_rim_cldc-4
    Application
    enterEventDispatcher
    0x6A0
    net_rim_cldc-9
    ProtocolDaemon
    start
    0x7A4B
    net_rim_services_impl
    ServiceStartup
    main
    0x2CDC

  13. #13
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    Question Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Second One: Note, both after complete wipe of handheld OS, apps, settings, and data

    Name: NullPointerException
    GUID: 9c3cd62e3320b498
    Time: Sep 14, 2006 23:09:11
    No detail message
    net_rim_cldc-6
    Screen
    getApplication
    0x705E
    net_rim_cldc-6
    UiEngineImpl$ProxyScreen
    <private>
    0xBFEE
    net_rim_cldc-6
    UiEngineImpl$ProxyScreen
    doVisibilityWalk
    0xBE92
    net_rim_cldc-6
    UiEngineImpl
    <private>
    0xB609
    net_rim_cldc-6
    UiEngineImpl
    backlightStateChange
    0xB4C3
    net_rim_cldc-11
    Events
    dispatchSystemEvent
    0x5CF2
    net_rim_cldc-4
    Application
    processNextMessage
    0xAAC
    net_rim_cldc-4
    Application
    enterEventDispatcher
    0x6A0
    net_rim_bb_phone_app-1
    VoiceApp
    run
    0x58D8
    net_rim_bb_phone_app-1
    VoiceApp
    main
    0x671A

  14. #14
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    I got this message too. Then the sound and ringing cut out. Swapped the unit out at t mobile and the new one works fine.

  15. #15
    sanjeevjoshi's Avatar
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    Re: Experts: "Uncaught exception java.lang.NullPointer Exception"

    Seems like an OS bug to me... unclear how this could be hardware related...

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