Results 1 to 2 of 2

Hi, I am currently on a BES and is having some problems with one of ... BlackBerry Pearl forum

  1. #1
    jay montanez's Avatar
    jay montanez no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    1

    Smile ETP.DAT can send email but cannot receive

    Advertisement



    Hi,

    I am currently on a BES and is having some problems with one of our users. he has a 8100 pearl. He is able to send a message using his device but could not receive any. Tried doing a loop send mail to check if the mail will go through and back to his device. Message does indicate it has been sent from the device but when I checked the oulook mail account it comes up with a ETP.DAT attachment with some data that could not be read. It also did not push to the device.

    Please Help...

    Thanks

  2. #2
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
    Join Date
    Mar 2006
    Posts
    1,573

    Re: ETP.DAT can send email but cannot receive

    ETP.DAT is routing data for the blackberry.net network. It sounds like the device isn't set up for full BES use.

    I did a search on the (public) BlackBerry KB for ETP.DAT and from the sounds of it, the device is set up to use the Desktop Redirector instead of the BES. See if any of these articles help.
    .
    JerryD

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •