I am currently on a BES and is having some problems with one of ... BlackBerry Pearl forum
ETP.DAT can send email but cannot receive
I am currently on a BES and is having some problems with one of our users. he has a 8100 pearl. He is able to send a message using his device but could not receive any. Tried doing a loop send mail to check if the mail will go through and back to his device. Message does indicate it has been sent from the device but when I checked the oulook mail account it comes up with a ETP.DAT attachment with some data that could not be read. It also did not push to the device.
Re: ETP.DAT can send email but cannot receive
ETP.DAT is routing data for the blackberry.net network. It sounds like the device isn't set up for full BES use.
I did a search on the (public) BlackBerry KB for ETP.DAT and from the sounds of it, the device is set up to use the Desktop Redirector instead of the BES. See if any of these articles help.
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