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When I try to sync my contacts, I get an error and the Desktop Manager ... BlackBerry Pearl forum

  1. #1
    pcbobsledder's Avatar
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    Error during contact sync with Picture

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    When I try to sync my contacts, I get an error and the Desktop Manager crashes.

    I've finally narrowed it down to the specific contacts that cause it to crash and they all have one thing in common. The contact has a picture taken with the Pearl associated with it.

    No problems with any other profiles with a picture, just the one's with the Pearl pictures.

    Is there any workaround? Or fix? Any help is appreciated. Thanks.

  2. #2
    cp6169's Avatar
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    Re: Error during contact sync with Picture

    What is the size of the pearl take picture, compared to the other pictures. Maybe the pearl is taken too large?

  3. #3
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    Re: Error during contact sync with Picture

    pcbobsledder, Welcome to PinStack. Are the pictures associated with the contact or included in the Notes portion as an attachment? I don't know about the Pearl, but other blackberry devices have had problems syncing contacts with any attachment included in the notes section.
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  4. #4
    pcbobsledder's Avatar
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    Re: Error during contact sync with Picture

    Thanks. I'm glad to be here. I think the pictures are associated with the contact and not in the notes. Basically when I make a new contact there is an option to add a photo, I then choose "From Camera", take the picture and viola! Then, when i sync, it breaks.

    I've changed a few options in the sync manager to sync everything but the picture. But it would still be nice to get the picture to show up on my PC.

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