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I know I have run into this before but I can't remember how to fix ... BlackBerry Pearl forum

  1. #1
    jpemberton's Avatar
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    email won't delete

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    I know I have run into this before but I can't remember how to fix it. I have an email I received from my bes account that won't delete from my message list. Any ideas?
    Being grumpy isn't just an attitude, it's a way of life!
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  2. #2
    neondeception's Avatar
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    Wipe handheld and restore. Its drastic, but it got one of my undeleteable emails to delete lol
    Life is like a movie, you've sat through half of it and its sucked so far, it probably isn't gonna get great right at the end to make it all worthwhile. you shouldn't get blamed for walking out early

  3. #3
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    jpemberton no está en línea Stack level 2
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    Yeah I was hoping for something less drastic but that was expected. Thanks
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  4. #4
    Ridicule's Avatar
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    You DID already try a battery pull, right? Also, you might try contacting your BES admin, get them to reset your EA password and do an Enterprise Activation (this might reset the flag on that message which is making it un-erasable). Best to do those before wiping the device (imho).

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