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When I get email, the red star shows only on my sms, not on the ... BlackBerry Pearl forum

  1. #1
    JeannieJ70's Avatar
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    Email showing on SMS & Not under email?

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    When I get email, the red star shows only on my sms, not on the email? I have several emails work & personal on my Pearl, so this is very annoying. I know I have been messing with my pearl lately, so I am sure I have done something but not sure what I did... any help???

  2. #2
    fbriceno97's Avatar
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    Re: Email showing on SMS & Not under email?

    Hi...

    Do you have the EMAL icons for each one of your accounts?, you could have just hid them...

    Also there is an option that let you split or combine the SMS/EMAIL in one single carpet or separate for each one.

    It is located MESSAGES, press MENU key -> OPTIONS -> GENERAL OPTIONS -> SMS and EMAI INBOXES (sparate, combined, theme controlled)

    Let us know if this helped you

    ps: Welcome to the Stacks!

  3. #3
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    WHen I go to options, I have sms or mms but I dont see email? I do have 2 email Icons for my accounts .. I can see them... ugh

  4. #4
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    The email is under the right icon just the red star isnt over it just the sms?? ugh what did I do

  5. #5
    alceryes's Avatar
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    Re: Email showing on SMS & Not under email?

    Quote Originally Posted by JeannieJ70
    WHen I go to options, I have sms or mms but I dont see email? I do have 2 email Icons for my accounts .. I can see them... ugh

    It looks like you just went to the 'Options' application. You need to go to 'Messages' first. Then hit the menu button. Then scroll down to 'Options'. Then 'General Options'.

  6. #6
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    Ok I went to the right place * thanks for helping me* BUT now I dont see where I can make them seperate?

  7. #7
    fbriceno97's Avatar
    fbriceno97 Guest

    Re: Email showing on SMS & Not under email?

    It is located MESSAGES, press MENU key -> OPTIONS -> GENERAL OPTIONS -> SMS and EMAI INBOXES (sparate, combined, theme controlled)

  8. #8
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    I dont have those options, on mine it has nothing about sms or email? * truly feeling like a retard right now...

  9. #9
    fbriceno97's Avatar
    fbriceno97 Guest

    Re: Email showing on SMS & Not under email?

    What options are shown on your screen?

    Also make sure that you are opening the option MENU in your MESSAGE folder, or in any of your email folders on the screen...

    press MENU key -> OPTIONS -> GENERAL OPTIONS -> SMS and EMAI INBOXES (sparate, combined, theme controlled)

    let us know how it goes...

  10. #10
    kayos72's Avatar
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    Re: Email showing on SMS & Not under email?

    hey fb on the pearl it's theme controlled. jeannie when was the last time you did a batt pull?
    phone on batt out 30 sec then back in
    try that let us know
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  11. #11
    fbriceno97's Avatar
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    Thumbs up Re: Email showing on SMS & Not under email?

    Quote Originally Posted by kayos72
    hey fb on the pearl it's theme controlled. jeannie when was the last time you did a batt pull?
    phone on batt out 30 sec then back in
    try that let us know
    Sorry Jeannie, my intention was not to make you crazy.. Thanks for the info Kayos!

  12. #12
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    I pulled the batt yesterday when it started, I will try it again. I know you being Very helpful Me & my employee were so happy to find this page because we dont know anyone with a pearl.... so thanks for all the help ..... the options I see are DISPLAY TIME: DISPLAY NAME: DISPLAY MESSAGE HEADERISPLAY MESSAGE COUNT:CONFIRM DELETE:HIDE FILE MESSAGES:HIDE SENT MESSAGES:MAKE PIN MESSAGE LEVEL 1: AUTO MORE:KEEP MESSAGES:

    that is it...?

  13. #13
    peterthill's Avatar
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    Quote Originally Posted by fbriceno97
    What options are shown on your screen?

    Also make sure that you are opening the option MENU in your MESSAGE folder, or in any of your email folders on the screen...

    press MENU key -> OPTIONS -> GENERAL OPTIONS -> SMS and EMAI INBOXES (sparate, combined, theme controlled)

    let us know how it goes...
    Your're on BIS or on BES? Cause I'm on BIS and I also don't have this option...

  14. #14
    JeannieJ70's Avatar
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    Re: Email showing on SMS & Not under email?

    ? I dont know what you mean by BIS or BES?

  15. #15
    reddog187's Avatar
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    Re: Email showing on SMS & Not under email?

    BIS = Blackberry Internet Service through your carrier.

    BES = Blackberry Enterprise Server through employer i.e. businesses

    So basically is it your work email or personal email? BES uses outlook, lotus, etc. for business

    My question is that is everything going into the Messages?
    All SMS, MMS, Emails should be going into that ICON/Shortcut, unless you have a theme that can seperate SMS/MMS from the Emails/BB Messeages.

    Also if you get and Email the red indicator will show on Messages and on the perspective Email account that recieved an Email. I hope this makes sense.

    So let us know if you're still having issues with this.

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