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When I first set up my 8130, email reconcile worked properly. I have it set ... BlackBerry Pearl forum

  1. #1
    bbsrdill's Avatar
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    Email reconcile worked, now doesn't. Why?

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    When I first set up my 8130, email reconcile worked properly. I have it set up so that the mailbox overrides the handheld.

    The way it used to work: If I deleted an email in the mailbox using my computer, it would delete from the Blackberry after some time. If I forced a reconcile on the Blackberry, it would immediately delete all emails from the Blackberry if they were not also in my mailbox.

    It doesn't work any more. The only way I can get rid of emails on the Blackberry is to delete them one at a time manually. It's getting very aggravating as old emails continue to pile up in the BB.

    I have checked and re-checked all my settings and can't find any reason for this. Can anyone help?

    Using my 8130 with AOL email.

  2. #2
    IHateMyTreo's Avatar
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    First, resend service books. Try 2 or 3 times.

    If that doesn't work, backup your BB to your desktop. Then delete your mail account on BIS. Then re-create the mail account. Check reconciliation. If it works, restore your emails to the BB. Hopefully reconcile will still work.

  3. #3
    Splitgrey's Avatar
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    Funny, I came on looking for an answer to the exact same problem.

    For me same as described above. Also, when I delete on the handheld it WILL delete in the mailbox. Just when I delete in mailbox nothing happens on phone. When forced reconcile it will only retrieve new emails.

    Settings:

    Delete on - Mailbox & Handheld
    Wireless Reconcile - On
    On Conflicts - Mailbox Wins

    Not familiar with deleting service books.
    Any help or ideas would be outstanding. Thanks

  4. #4
    pniko_07's Avatar
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    Quote Originally Posted by Splitgrey View Post
    Funny, I came on looking for an answer to the exact same problem.

    For me same as described above. Also, when I delete on the handheld it WILL delete in the mailbox. Just when I delete in mailbox nothing happens on phone. When forced reconcile it will only retrieve new emails.

    Settings:

    Delete on - Mailbox & Handheld
    Wireless Reconcile - On
    On Conflicts - Mailbox Wins

    Not familiar with deleting service books.
    Any help or ideas would be outstanding. Thanks
    I am having the same problem too. I also have the same settings. When I deleted emails on my BB, it would prompt me, "handheld and inbox", but now I don't get that option with my current settings

  5. #5
    IHateMyTreo's Avatar
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  6. #6
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    Thanks for the link. It was very helpful.

    ~via BB (wap.pinstack.com)~

  7. #7
    IHateMyTreo's Avatar
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    Glad it helped!

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