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my internet works, but for some reaosn i'm not recieving emails anymore. help??... BlackBerry Pearl forum

  1. #1
    subydude's Avatar
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    email not working

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    my internet works, but for some reaosn i'm not recieving emails anymore.
    help??

  2. #2
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    Re: email not working

    Have you tried sending something to yourself?

    If you're sure its not working and you're on BIS, login to your BIS manager on the web and try resending your service books.

    If all else fails, you can always call support.
    ~via BB (wap.pinstack.com)~

  3. #3
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    Re: email not working

    The other thing I remembered. You can try resetting the device by pulling the battery, waiting 30 seconds and putting it back in. Sometimes this gets things working again.

    Good luck and let us know if anything works.
    ~via BB (wap.pinstack.com)~

  4. #4
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    Re: email not working

    subydude - welcome to the stacks

    either one of those suggestions ^^ should fix it. did you happen to download anything recently, using your DM?

  5. #5
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    Re: email not working

    edited
    Last edited by subydude; 06-26-2007 at 12:25 AM.

  6. #6
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    Re: email not working

    also if you had your phone replaced recently like I did, you may have to contact your provider and have them point it to your new device. otherwise follow about instructions :-)
    ~Erich~
    ---60% of the time it works every time--




  7. #7
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    Re: email not working

    Quote Originally Posted by cherrichiodo
    subydude - welcome to the stacks

    either one of those suggestions ^^ should fix it. did you happen to download anything recently, using your DM?


    thanks, figured i'd join the community. blackberry's rock!

  8. #8
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    Re: email not working

    i reset the phone took the baterry out and still nothing

  9. #9
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    Re: email not working

    who is your carrier subydude?

    and did you sync your bb with your DM?

  10. #10
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    Re: email not working

    pretty sure i did. i mean it was workin since i got the phone a month ago and it stopped working yesterday.

  11. #11
    mjwood0's Avatar
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    Re: email not working

    I'd be tempted to call your provider. Sometimes they have service problems. You never know. It might not just be you.
    ~via BB (wap.pinstack.com)~

  12. #12
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    Re: email not working

    Quote Originally Posted by mjwood0
    Have you tried sending something to yourself?

    If you're sure its not working and you're on BIS, login to your BIS manager on the web and try resending your service books.

    If all else fails, you can always call support.
    ~via BB (wap.pinstack.com)~


    where do i do that?

  13. #13
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    Re: email not working

    should i just dl the newest version of the desktop software?

  14. #14
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    Re: email not working

    subydude - try this page
    http://blackberryforums.pinstack.com...gin_pages.html

    how did you setup your email before? was it being pushed? you have to visit your BIS (blackberry internet service) website to push the service books to your bb.

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