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just recently I've been having problems receiving some mails. The receiving email I seem to ... BlackBerry Pearl forum

  1. #1
    humblesheep's Avatar
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    email not receiving correctly

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    just recently I've been having problems receiving some mails. The receiving email I seem to have problem are the ones that the sender is using "reply" to my email. I don't get that individual response, I only get my previous "sent" message.

    Any idea?

  2. #2
    GaryF's Avatar
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    Re: email not receiving correctly

    Humble,
    A few ?'s
    Are you oon BIS?
    What email account are you set to show for "sent from"? (@gmail, @verizon, etc..)
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    Re: email not receiving correctly

    Prolly need to resend books, if ur on bis
    -----------------------------------
    Thx a lot!
    Low
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    Re: email not receiving correctly

    Quote Originally Posted by Lowrider
    Prolly need to resend books, if ur on bis
    oh sure lowrider...take the easy way out

    (oh yeah - and thats a good suggestion)
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    Re: email not receiving correctly

    Quote Originally Posted by GaryF
    Humble,
    A few ?'s
    Are you oon BIS?
    What email account are you set to show for "sent from"? (@gmail, @verizon, etc..)
    no, I'm not on BIS.

    "sent from" yahoo.com

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    Re: email not receiving correctly

    Quote Originally Posted by humblesheep
    no, I'm not on BIS.

    "sent from" yahoo.com
    Sorry, I am not much help on BES...I am assuming that you receive your sent to yahoo.com emails?
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    Re: email not receiving correctly

    Humble - I assume the replies show up in your yahoo account, they are just not showing up on your BB, correct?
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    Re: email not receiving correctly

    correct. I could read it on yahoo.com but not on my BB. I receive it on my BB but the actual message is not there. When I receive the email, I go and open it up to read. but the only thing is what I sent previously. the other party is just replying to my email.

    Do you know what I mean?

    thanks

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    Re: email not receiving correctly

    After 2 weeks on the phone with T-Mobile and RIM and 2 1/2 hours of troubleshooting with RIM yesterday they could not help me. RIM finally said they are aware of the problem and are working to remedy. I could send and receive emails fine - the problem I experienced was when someone replied to an email I sent I'd get the email but not be able to see their response on the blackberry (it was fine on Outlook or the web). After hours of troubleshooting I determined it was only happening when someone replied to an email I originally sent from Outlook in HTML format. Blackberry can not read HTML sent from a Yahoo account through the web (any Yahoo account - sbcglobal, ameritech, att, etc.). I changed the default on my Outlook to create and send emails in plain text format. So far I've been able to read ALL of the replies I've sent. I guess when you reply to an email with a Yahoo account via the web it automatically chooses the format that it was originally sent to you as. Whatever it is - my problem seems to be fixed.

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    Re: email not receiving correctly

    You know 0 I just realized I had the same proble 2 weeks ago with replies from a Yahoo account. Happened 2 x (same person) and never again so I had not given it much thought...
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