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i just had the handset replaced, and now my emails have stopped comin to my ... BlackBerry Pearl forum

  1. #1
    Babusg33's Avatar
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    email not forwarding to pearl

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    i just had the handset replaced, and now my emails have stopped comin to my phone, any ideas why? the email accounts show up on my phone, but the messages dont get forwared to my phone.

  2. #2
    Mercury_UK's Avatar
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    Re: email not forwarding to pearl

    You must change your settings in BIS and inform the server that you have changed the phone, otherwise emails will continue to be sent to the old (replaced) phone.

    Regards,

    Mercury_UK
    May those who love us, love us And those that don't love us, May God turn their hearts; And if He doesn't turn their hearts, May He turn their ankles, So we'll know them by their limping

  3. #3
    Babusg33's Avatar
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    Re: email not forwarding to pearl

    how do i changed it in the BIS?

  4. #4
    cp6169's Avatar
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    Re: email not forwarding to pearl

    Log into your carriers online BIS site and change the handheld information.

    You say you can already see the account on your new BB?

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