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hi i had my email set up and it worked great but then i forgot ... BlackBerry Pearl forum

  1. #1
    daisy duke's Avatar
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    Email Account

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    hi i had my email set up and it worked great but then i forgot the password and i had to get on the account on my computer so i had to change the password and now my BB wont get emails from that email account and when i try to change it a message appears and says that an account already exists for this pin. how do i fix this?

  2. #2
    daisy duke's Avatar
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    Re: Email Account

    oh and i am using the blackberry pearl.

  3. #3
    Dasher's Avatar
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    Re: Email Account

    Hello Daisy! Welcome to the Stacks! I suggest you try to delete the existing service book. And try to send a new one. Good luck
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

  4. #4
    daisy duke's Avatar
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    Re: Email Account

    how would i go about doing that? sorry i am new to the whole BB thing

  5. #5
    Dasher's Avatar
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    Re: Email Account

    If you are using BIS, you have to log in the site . Then try sending a service book.
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

  6. #6
    daisy duke's Avatar
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    Re: Email Account

    ok i found the service book but i also have hadmy BB wiped and so i just restored it so there isnt even an email account there to delete anymore.

  7. #7
    Dasher's Avatar
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    Re: Email Account

    Have you tried resending the service books?
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

  8. #8
    daisy duke's Avatar
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    Re: Email Account

    no. the whole thing or just the emai?

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