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Hey guys. I can't seem to get rid of the e-mail notification (the red asterisk) ... BlackBerry Pearl forum

  1. #1
    mizzerrob's Avatar
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    E-mail notification icon (red asterisk)

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    Hey guys. I can't seem to get rid of the e-mail notification (the red asterisk) on all my Message icons, even though I deleted all the messages in the respective mailboxes on my device. Any suggestions?

  2. #2
    paulypaul's Avatar
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    Re: E-mail notification icon (red asterisk)

    you might have an un read txtmsg.

  3. #3
    mizzerrob's Avatar
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    Re: E-mail notification icon (red asterisk)

    The general Message icon is clear. My 3 BIS message icons all have the asterisk. I have no messages in any of these boxes. I don't have any unread txt msgs either.

  4. #4
    I7oobie's Avatar
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    Re: E-mail notification icon (red asterisk)

    ~via BB (wap.pinstack.com)~
    Battery pull.... Pull your battery out for 10 seconds...

  5. #5
    I7oobie's Avatar
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    Re: E-mail notification icon (red asterisk)

    ~via BB (wap.pinstack.com)~
    Or, if you are in one of your message folders, hit a menu, go to "view folders" and clean those out...

  6. #6
    reesemachine's Avatar
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    Re: E-mail notification icon (red asterisk)

    You can also use Desktop Manager to fix this. It's a pretty regular occurence to see a "ghost" or orphan message indicator.

    1. Plug BB into PC and start Desktop Manager
    2. When connected, open Backup/Restore
    3. As soon as the dialog box opens, click "cancel"
    4. Click the Advanced Tab
    5. You should see your device databases. Scroll to Messages. Select Clear.

  7. #7
    mizzerrob's Avatar
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    Re: E-mail notification icon (red asterisk)

    The battery pull worked, thanks! Should have figured it out myself!

  8. #8
    Kilted Bradley's Avatar
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    Re: E-mail notification icon (red asterisk)

    You might also go to your BIS site and re-send your service books.

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