Hello everyone. I am new to the BB world, and I'm glad to see such ... BlackBerry Pearl forum
Duplicate email profile
Hello everyone. I am new to the BB world, and I'm glad to see such a large BB community on the web here.
Well, I'm having a minor problem with my AT&T Pearl and I wanted to see I can get some help.
When I go to "Profiles" - Advanced - Edit Profile (any of them), I can see the list of different options "Browser", "Calendar", "Mesages [email@example.com]" etc...
On the list, I have the following:
Messages [firstname.lastname@example.org] <- duplicate. this shouldn't be here...
So, I have TWO duplicate notification options for one email address. I have Yahoo! Mail Plus service that allows me to access by BB.
This is a minor annyance; the second one doesn't really do anything. I found that first setting controls how BB delivers notification on that particular account. I don't have any problem receiving emails from yahoo account.
I have tried the following to troubleshoot:
1. Logged into Blackberry internet services to resend service books - Didn't help
2. Reboot (batter in & out) - didn't help
3. Deleted email@example.com email account; then Send Service book
-- Here, one firstname.lastname@example.org remained on the profile settings even though the mailbox was deleted.
4. Added back the email address and Send Service Books: Back to 2 duplicate accounts
I currently have:
Blackberry 8100 Pearl on AT&T Edge
Software v 22.214.171.124 (Platform 126.96.36.199)
Re: Duplicate email profile
Have you tried going into the Set up Internet email icon and deleting from there if they both show up? Just a thought.
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