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I recently dropped my phone and the scroll ball now turns green when I power ... BlackBerry Pearl forum

  1. #1
    LukeM's Avatar
    LukeM no está en línea Stack level 1
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    dropped phone, scroll ball green, won't enter

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    I recently dropped my phone and the scroll ball now turns green when I power down phone. When I depress the scroll ball it won't "enter" but when I use the keypad the keypad "enter" button (to the right of the # button) does work.

    Please help!

    It's a Tmobile blackberry. I think I bought 6$ per month insurance package that came with it.

    Please help.

    Thanks,

    Luke

  2. #2
    azmoto's Avatar
    azmoto no está en línea Stack level 2
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    Re: dropped phone, scroll ball green, won't enter

    I would go to TMOBILE first and say it just stopped working. If they wont fix it under warranty (im with VZW so I dont know their policies) then I would go with insurance.

  3. #3
    cyberspastic's Avatar
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    Re: dropped phone, scroll ball green, won't enter

    It sounds like maybe you knocked something out of place inside. I'd talk to T-Mobile.

  4. #4
    Lavagirl's Avatar
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    Re: dropped phone, scroll ball green, won't enter

    Definitely go with the above suggestions instead of trying to fix the device yourself. You'll just risk voiding you're warranty if you do.

    ~via Lavaberry (wap.pinstack.com)~

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