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Hello all I am using BIS with my work email and each time I get ... BlackBerry Pearl forum

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    countr-reset's Avatar
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    Double Emails

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    Hello all I am using BIS with my work email and each time I get a new email it is sent twice to my BB. They are usually within 2-3 minutes of each other. I have resent my service books, deleted the account on the BIS site and the added it again, i have even wiped my phone. But i keep getting double emails. This started right after the RIM outage.

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    Re: Double Emails

    is the work email the only one you have pushing to your device? thats wierd that the deletion of the email account and re-adding didn't fix it. i will assume that all of the emails are going thru your exchange server at work first?

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    Re: Double Emails

    Yep my work is the only one. On the BIS site it uses my work OWA to get my emails. It is starting to get very frustrating...

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    Re: Double Emails

    i use the same thing. did you set up any sort of forwarding on the outlook end? these are just emails you receive right? not ones you are sending?

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    Re: Double Emails

    I had a few rules set up but none of the forwarded. I deleted all the rules just to be on the safe side. Yes it only happens on messages I receive...

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    Re: Double Emails

    this happened to me too when i first got my blackberry. What i did was delete my other email (not the blackberry one) from my providers website. then i went into the settings of my personal email address and had everything forwarded to the blackberry address and it stopped sending it twice. i dont know if everything i said here applies to you but i think the problem could be with the email address you have at the your cell phone providers web site. i hope this helps

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    Re: Double Emails

    I have deleted my ryan@mywork.com email address twice and pushed the service books to my BB then added it back in and it still does not work. I only have 2 email's in the BIS setup, my work and my mycingular.blackberry.net. If I forward all my work email to my BB email account will I still be able to reply with my work email address?

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    Re: Double Emails

    I'm not too sure about that. What appears to be happening is that your phone is getting messages from two different mail servers. what you have to do is figure out how to stop one of them.

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    Re: Double Emails

    in the bis website mycingular.blackberry.net profiles you can decide from which email you want the reply to go from , but you can only choose one , its either , or

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    Re: Double Emails

    PERFECT! That just might work for me then... Thanks!

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    Re: Double Emails

    Quote Originally Posted by countr-reset
    PERFECT! That just might work for me then... Thanks!
    hopefully it will thats what i do anyway , im with vodafone

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