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When my phone rings the caller ID does not activate so if its not a ... BlackBerry Pearl forum

  1. #1
    swtmango's Avatar
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    dont know whose calling...

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    When my phone rings the caller ID does not activate so if its not a custom ringtone caller ..I don't know whose calling therefore I can't screen my calls ..does anyone know how to fix this or is this another defective device (this is a replacement, had it for a week now)?... Thanx in advance ..have good day

  2. #2
    jkai2188's Avatar
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    Re: dont know whose calling...

    ~via BB (wap.pinstack.com)~yeah, that's a little odd, I would try plugging your phone into the pc and using desktop manager do a backup of all your information. Once you've done that u would try wiping your handheld, restore the information that you need and see if its still doing it. Or I would make sure your caller I'd is turned on through your carrier because they have flipped the switch on mine before on accident

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    Rcbjr's Avatar
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    Re: dont know whose calling...

    swtmango,
    Do you have Content Protection turned on without the "Include Address book" set to NO?

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  4. #4
    swtmango's Avatar
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    Re: dont know whose calling...

    Thanx ...got it working now ...don't know what I would do without u guys..definitely get more help on here than callin service provider .... via BB (wap.pinstack.com)~

  5. #5
    jkai2188's Avatar
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    Re: dont know whose calling...

    ~via BB (wap.pinstack.com)~what did you do to get it working again?

  6. #6
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    Re: dont know whose calling...

    ~via BB (wap.pinstack.com)~

  7. #7
    sygosselin's Avatar
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    Re: dont know whose calling...

    ~via BB (wap.pinstack.com)~i just got my bb and all my calls say unavailable number even for those I'm my address book and speed dial. I have a 8703e

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