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When I am scrolling through my ringtones my pearl turns off and restarts itself. Does ... BlackBerry Pearl forum

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    suckafree's Avatar
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    does your pearl turn off

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    When I am scrolling through my ringtones my pearl turns off and restarts itself. Does this happen to anyone else? How can I fix it?

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    Re: does your pearl turn off

    that shouldn't happen...at all

    have you tried a battery pull? also known as a soft reset?
    pull battery out while phone is still on, leave out for 30 seconds, replace, let phone boot up...

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    Re: does your pearl turn off

    Let us know how you make out with this.

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    Re: does your pearl turn off

    Today my phone did the same thing I was playing with it and all of a sudden the screen went black, the only difference is that mine didn't restart itself. Anyone have any advice?

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    Re: does your pearl turn off

    Mine only turns off when I hold the red btn for a while but I guess thats how it should be lol jk

    If the battery pull wont work u might need to reinstal your OS or just do a restore or a back up

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    Re: does your pearl turn off

    i did the battery pull and it still does it....
    i shouldnt have said it restarts, but it turns off and it does a security check and takes about 15 sec to go from the hourglass to the homescreen...
    i reformatted my card...put files on thru bb desktop, i tried everything i could think of, but i scroll through my ringtones and it shuts off....
    i make my own mp3 ringtones and load them on thru bb desktop

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    Re: does your pearl turn off

    my pearl did the same thing, so i call the phone company for me to get a replacement....

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    Quote Originally Posted by cherrichiodo View Post
    that shouldn't happen...at all

    have you tried a battery pull? also known as a soft reset?
    pull battery out while phone is still on, leave out for 30 seconds, replace, let phone boot up...
    If a battery pull is a soft reset, what is a hard reset?

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    Oh that has not happened to me..but if I am listening to music and turn the camera on and take a pic it does that..It did drown a few months ago though..hope ya get down to the problem!

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    guys my phone doesnt turn on.. the ball goes green and the top light goes red and it turnes on sometimes but while its starting the phone die out after 3 -10 seconds.
    if any body can help me..?? would be thankful

    Email frankie_2eye@hotmail.com

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