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I was wanting to upgrade my OS, so I installed DM 4.2 SP2, w/o Roxio. ... BlackBerry Pearl forum

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    Question DM Won't Backup..."The data was not recognized by the device"

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    I was wanting to upgrade my OS, so I installed DM 4.2 SP2, w/o Roxio. When I hit backup, I keep getting a communication error, "The data was not recognized by the device". What is happening? What do I need to do? TIA
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

  2. #2
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    Re: DM Won't Backup..."The data was not recognized by the device"

    With your desktop manager open and your BB connected, double click on back up and restore go to advanced and highlight the items you want backed up in device database and then send it over to desktop file data base.

    I hope this does the trick.

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    Re: DM Won't Backup..."The data was not recognized by the device"

    I just had this exact problem and that is how I worked it out. I'm just hoping I wont have to do it this way every time I want to back up. Good to know I'm not the only one.
    Yes...the BB must have been created and bestowed upon
    us by the Almighty Himself because it is amazingly
    wonderful in all that it does to divert and entertain {LavaGirl}

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    Re: DM Won't Backup..."The data was not recognized by the device"

    Thx to you both, I'll try it in a few.
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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    Re: DM Won't Backup..."The data was not recognized by the device"

    I got the same error doing this way, but it did do a back up, well, at least there is a file name, dated for today.
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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