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HI............. I have a Pearl on O2. When one of my contacts call or SMS ... BlackBerry Pearl forum

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    jimbob14's Avatar
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    Displaying contacts when they call or SMS

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    HI............. I have a Pearl on O2. When one of my contacts call or SMS me the device will only display the number and not the name. Is there a Software patch for this? or am I doing something wrong? Please help!!!!!!

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    Re: Displaying contacts when they call or SMS

    Hi jimbob14, ok this is what you need to do, go to the call log, click on options and then click open smart dialing and change your country code: +44 for UK or what ever your country is, but also make sure you have all the contacts in your address book.

    Hope that helps it worked for me on 02 in UK

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    Re: Displaying contacts when they call or SMS

    Good first post M4GPR. Jimbo let us know if that resolved it for you... I was thinking to just make sure the contacts entry in Address Book matches exactly like it does when they call / SMS you (everything to include the +country_code_phone_number_etc) I'm curious
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    Re: Displaying contacts when they call or SMS

    Welcome to the Stacks Jimbob and M4GPR. JB, let us know if this works for you.

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    Re: Displaying contacts when they call or SMS

    I have this problem also. I have tmo US. Only happens on a couple numbers though. On the phone numbers in the SMS message screen it shows +1 then the number. No name? What's the best way to get it all to match up?

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    Re: Displaying contacts when they call or SMS

    ~via BB (wap.pinstack.com)~
    If that aint workin go to your address book and reload your sum contacts

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    Re: Displaying contacts when they call or SMS

    same problem here.... about 50% of my contacts show when they call...the other 50% just show the number.... but when i go to the call logs, it always shows the name of the person that called, even if it didn't when they were actually calling..... i really wanna fix this.

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    Re: Displaying contacts when they call or SMS

    Any solutions to this problem? Peter, when you say reload your sum contacts, I assume you're saying sim contacts? If so how do I do that? I didn't think I had anything saved to my sim but I may be wrong. I don't know how to check on the Pearl yet. Thanks in advance for the help.

  9. #9
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    Re: Displaying contacts when they call or SMS

    Other thing which you might check is existence of duplicate telephone numbers.
    If you have situation like this in telephone book:
    Otto +1 555-5555
    Marge +1 555-5555

    phone will show only number, since it can not decide which contact is calling.

    Oh, check BOTH phone and SIM numbers...
    In space no one can hear you scream.

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    Re: Displaying contacts when they call or SMS

    Quote Originally Posted by Founder
    Other thing which you might check is existence of duplicate telephone numbers.
    If you have situation like this in telephone book:
    Otto +1 555-5555
    Marge +1 555-5555

    phone will show only number, since it can not decide which contact is calling.

    Oh, check BOTH phone and SIM numbers...
    How do I check both phone and SIM numbers?

  11. #11
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    Re: Displaying contacts when they call or SMS

    Open Address book, open Menu -> SIM phone Book
    I have just 2 numbers there, both belonging to provider - Info number and voicemail number
    And I like it that way, since I keep all numbers in phone
    In space no one can hear you scream.

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    Re: Displaying contacts when they call or SMS

    well my SIM card only has customer service on it and voicemails number. I have looked into my addy book and the number matches with how it shows on the SMS text inbox. Still no name in the inbox though. Just +1number. Odd. Anymore suggestions?

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