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Anybody have problems with SMS messages disappearing from the inbox (Emails are not effected) and ... BlackBerry Pearl forum

  1. #1
    montetrek's Avatar
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    Disappearing Call logs and SMS messages!!

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    Anybody have problems with SMS messages disappearing from the inbox (Emails are not effected) and call logs disappearing from the phone screen with the pearl? Cingular was no help.

  2. #2
    courtlandre's Avatar
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    Re: Disappearing Call logs and SMS messages!!

    Search for an answer.... It has been posted atleast 100 times. : )

  3. #3
    ljbyar's Avatar
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    Re: Disappearing Call logs and SMS messages!!

    Welcome to the Stacks Montetrek. Always feel free to ask questions that you may have.

    This is usually associated with memory. I would start off with a battery pull reset (take out battery with BB on then wait at least 30 seconds before inserting it again).

    Then I would go into Options/Advanced/Applications and delete languages that you don't use or other programs that you don't need. Be careful not to delete programs that you're not sure of. They may be important. Let us know how you make out.

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    Re: Disappearing Call logs and SMS messages!!

    montetrek, Welcome to PinStack.

    As stated this is most likely a memory problem. Follow the advice given by ljbyar. Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    ml320's Avatar
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    Re: Disappearing Call logs and SMS messages!!

    I have the same problem and I have done those steps which you have mentioned and the problem was still there.

  6. #6
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    Re: Disappearing Call logs and SMS messages!!

    change the folder for messages, you probable have it set on SIM inbox.

  7. #7
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    Re: Disappearing Call logs and SMS messages!!

    i had the problem too, it was caused by available memory, but i didnt need to delete any languages to fix the issue.

    mine was related to the SMS inbox and sent items. The amount that I was using SMS was very large, and the 15 days msg keeping setting wasn't short enough. The SMS inbox and sent items db files were getting so large that it was preventing the additional messages that I sent or recieved from being added, hence the BB loosing it's index of the msgs.

    The solution was to delete all messages from a date point where I no longer needed (ex, all of yesterday and before hand messages). After clearing out these 14 days worth of messages, the BB acted normally again.

    Hope this helps,

    Nedz
    BB Pearl
    OS 4.2.0.59

  8. #8
    jake.schires's Avatar
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    Re: Disappearing Call logs and SMS messages!!


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