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This bug is driving me crazy! On systems where you need to dial letters after ... BlackBerry Pearl forum

  1. #1
    dclawyer's Avatar
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    Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

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    This bug is driving me crazy! On systems where you need to dial letters after your call connects, (i.e. automated phone attendants where you need to dial a persons name), it still screws up everytime! It seems to dial the wrong letters or duplicate letters.

    RIM: Please fix this!

  2. #2
    GaryF's Avatar
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    dc - how are you dialing? If you hold down the alt key while dilaing your letters this should work. Note that you need to use mulit tap to make sure you dial the correct letter/number.
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  3. #3
    dclawyer's Avatar
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    I am holding down ALT when typing the letters. This worked on the stock OS that came on my Pearl back in Feburary. However, on the last few OSes i've loaded, I get weird stuff when trying to dial the letters. (like if I type ABC, CCBA appears!)

  4. #4
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    Please, somebody tell me it ain't so!

  5. #5
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    You do have to be quick with the multi tap but mine works fine. I just entered 1-800-ABC with no problem (in .103)
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    good grief they still haven't fixed this issue . I've tried every damn setting I could think of to get this to work and still no go.

  7. #7
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    It works fine for me. I just typed 1800ABCDEFGHIJKLMNOPQRSTUVWXYZ. No problems except with X and Z because my fingers are too big to be pushing two buttons at the same time that are that close together.

    Just make sure you type quick enough when the letter isn't the first one to come up for that button.

  8. #8
    dclawyer's Avatar
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    There is a difference between dialing letters in the initial number, and dialing letters once the call is completed. The later option is what I'm having the biggest problem with.

    For example, call 1-800-555-TELL (I can call this # fine), then once the call connects, try to type "NEW". It doesn't work! The biggest problem I've had with this is calling into big corporations where you have to spell the persons name with your keypad after the call is answered afterhours.

  9. #9
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    Wow, that needs to be fixed!

  10. #10
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    dc,

    Sorry - I guess I did not read your OP correctly! Now I see your issue - as common as this can be these days I am surprised there is no way to do this.
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  11. #11
    dclawyer's Avatar
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    Yeah, this problem has been present in several recent versions of the Pearl OS. I'm losing hope that they will ever fix it!

  12. #12
    b_d0za's Avatar
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    Re: Dialing letters during call STILL broken on T-Mobile 4.2.1.103!

    Call and complain. Maybe they don't even know.

    I personally never use it. Maybe the need will arise, though.

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