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Hi, I am a newbie to Blackberry. Currently I own BB Pearl. I am trying ... BlackBerry Pearl forum

  1. #1
    prabhup's Avatar
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    Desktop ReDirector

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    Hi,

    I am a newbie to Blackberry. Currently I own BB Pearl. I am trying to redirect all my office emails (Outlook) to my BB. I succeeded but partially . That is, I am not receiving the attachments in the mail (at the bottom of the mail in BB it shows the attachment name & size but there is no option to open it) . Am I missing any set up to receive & open the attachments? Any help will be appreciated.

    Thanks.

  2. #2
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    Re: Desktop ReDirector

    what service provider are you using? In my case I use the Blackerberry Internet service with the Mail Connector installed on my work desktop and I am able to recieve all of my emails with attachments without a problem. btw I'm using Cingular

  3. #3
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    Re: Desktop ReDirector

    Hi,

    I am using TMO.

  4. #4
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    Re: Desktop ReDirector

    When your in the email, did you click menu, and go to open attachment?
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    Re: Desktop ReDirector

    Also, your email admin may be dropping the attachment or not allowing the attachment to send. Have you checked with them?
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    Re: Desktop ReDirector

    I too am using the redirector to forward my corporate emails and I am using BIS for my personal emails. I too do NOT get the attachments send with. I do not think is the admin blocking them, but the redirector not sending the attachments. It may be stripping them.

    Can you set up a rule to forward your emails to your BB email address? This may circumvent the redirector. BTW I am on Cingular...but I think the function is still the same no matter what the carrier is...
    Michael


  7. #7
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    Re: Desktop ReDirector

    In the case forwarding to tmo mail, we cannot reply to the mail with addresses in the header...

    Badly need help on this.

    I tried with Mail Connector but gives some error

  8. #8
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    Re: Desktop ReDirector

    Any thoughts?

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    I use mail connector at my office. There are a bunch of crazy server side rules that prevent us from just creating a forwarding rule. The only problem I had with getting Mail Connector to work was the step in the setup where it asks if you want to share the app. Just don't fill in anything and you should be Ok. It seems to work pretty good, but the lag time is a little weird sometimes. Msg me if you have any questions. PIN is in my profile.

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