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Ok so i wanna load an app to my 8100, and i connect to my ... BlackBerry Pearl forum

  1. #1
    coyoteoty's Avatar
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    Desktop Manager Problem

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    Ok so i wanna load an app to my 8100, and i connect to my BB and open desktop manager, click app loader and it says no system software found on your device, and it wont let me load anything. help plz?

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    Re: Desktop Manager Problem

    did you click on the add button and select the app? then run the loader...
    Michael


  3. #3
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    Re: Desktop Manager Problem

    yep then it said it didnt find any apps

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    Re: Desktop Manager Problem

    what is the extension of the app?
    Michael


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    Re: Desktop Manager Problem

    .alx

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    Re: Desktop Manager Problem

    this is your personal one not a work issued one?
    Michael


  7. #7
    coyoteoty's Avatar
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    Re: Desktop Manager Problem

    yeah personal one

  8. #8
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    Re: Desktop Manager Problem

    coyote...

    1. What version of DM are you running and did you install from a disk or a download?
    2. On your DM screen does if say "Connected" at the bottom?
    3. When you lauch app loader do you get the wizzard?
    4. At what point do you get the no software message?
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  9. #9
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    Re: Desktop Manager Problem

    1. download 4.1.1.9
    2.yes
    3.yes
    4. at device application selection

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    Re: Desktop Manager Problem

    download an updated os software, the canadian rogers one is good.
    Then download an updated os desktop manager (make sure the dm and phone have the same version)
    Then you should be good.

    It happend to me before, and it took me forever to figure out anything. Couldn't download themes or anything, but once i wiped my phone and comp clean, it's all gravy baby.

  11. #11
    GaryF's Avatar
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    Re: Desktop Manager Problem

    Quote Originally Posted by coyoteoty
    1. download 4.1.1.9
    2.yes
    3.yes
    4. at device application selection
    C--

    I would also suggest you move up to 4.2 DM. Sp1 is fine if you do not need the Roxio media manager.

    Now...at the device app selection do you get to the screen where you can hit the "ADD" radio button?
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