Results 1 to 9 of 9

Recently upgraded laptop to Vista Ultimate. Have most recent DM installed. I can connnect and ... BlackBerry Pearl forum

  1. #1
    technut's Avatar
    technut no está en línea Stack level 1
    Join Date
    Nov 2006
    PIN/ID
    204FD9CA
    Posts
    19

    Desktop manager crashes system

    Advertisement



    Recently upgraded laptop to Vista Ultimate. Have most recent DM installed. I can connnect and sync fine but when I close the DM it crashes the laptop to the blue scren of death. anyone esle had this happen and how do I fix, can't be good for the laptop. Never happened when using XP Pro prior to upgrade.

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Desktop manager crashes system

    Second issue I have read today with Vista. Are you running 4.2 sp2? If so you may want to un-install and try with sp1 (no Roxio) and see if that helps...
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    ericjackson's Avatar
    ericjackson no está en línea Stack level 3
    Join Date
    Feb 2007
    PIN/ID
    PM Me
    Posts
    207

    Re: Desktop manager crashes system

    i had this problem with ultimate. i was using the CD.oh well. i downloaded the newest from BB and it worked fine after that

  4. #4
    brooke03's Avatar
    brooke03 no está en línea Stack level 6
    Join Date
    Jun 2007
    Posts
    2,258

    Re: Desktop manager crashes system

    Try downloading the newer version of desktop manager from the bb website. I think I've read where some versions are corrupt.
    /~*brooke



  5. #5
    RemyKirin's Avatar
    RemyKirin no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    Ask me
    Posts
    706

    Re: Desktop manager crashes system

    Vista Ultimate has many more security restrictions than other versions of vista that you have to make sure are set correctly, and most problems with vista have to do with simple compatibility issue, vista IMO sucks....

  6. #6
    technut's Avatar
    technut no está en línea Stack level 1
    Join Date
    Nov 2006
    PIN/ID
    204FD9CA
    Posts
    19

    Re: Desktop manager crashes system

    my DM version is 4.2.0.14 thought this was most recent, please advsie if I am wrong.

  7. #7
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432

    Re: Desktop manager crashes system

    technut
    here is the link for downloading DM - 4.2.0.14 has sp1 and sp2 versions. Dont know what you have

    https://www.blackberry.com/Downloads...93E4F3BB068C22

    But it might be worth an "un-install / re-install" to see if this fixes anything.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  8. #8
    bfdm_mexi's Avatar
    bfdm_mexi no está en línea Stack level 3
    Join Date
    Jul 2007
    PIN/ID
    24a27821
    Posts
    132

    Re: Desktop manager crashes system

    ~via BB (wap.pinstack.com)~ I have the same problem when I close DM black screens and restarts. I am using the CD version of it though. Need a link to new version

  9. #9
    technut's Avatar
    technut no está en línea Stack level 1
    Join Date
    Nov 2006
    PIN/ID
    204FD9CA
    Posts
    19

    Re: Desktop manager crashes system

    Thanks all did a complete reinstall seems to work fine. Vista is a pain with all the compatibility issues. version 4.2.2 looks like the problem solver.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •