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Ever since I installed the new update on my phone my custom tones are not ... BlackBerry Pearl forum

  1. #1
    Big K's Avatar
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    Smile Custom Tones

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    Ever since I installed the new update on my phone my custom tones are not working can anyone help me out?

  2. #2
    sn1p3r's Avatar
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    Have you tried an hard reset ? If not, just remove the battery from your phone for about 30 secs and put it back...

    Hope this helps
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  3. #3
    cp6169's Avatar
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    Do you mean after you installed a new OS? After an OS upgrade usually all the ringtones are wiped and you have to start over, unless you did a backup/restore. Least thats the way it has always worked for me.

    Have you checked to make sure they are still there?

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