you did get the newest desktop software along with the new OS right?
Well i updated to the new os last night and when it was complete it told me that it was unable to do a complete restore. i now have the update but everytime i try to restore all my info myselfi get a pop up box that reads......
Communication link refused
Could not establish communication with the device. A
required application is missing from the device.
i didnt do anything special i just loaded it like tmo says.
any help would be greatly appreciated.
I never realized how much i used pearl, and now im having withdrawals.
Yes i loaded that first.
the phone is working ok, but it has none of my info and i cannot do a restore. when i try to do a restore that is when the message pops up.
I wonder if my wonderful vista laptop has anything to do with this? i have had nothing but problems with it.
i know i have a vista machine at work and at home.... desktop software wouldnt even run correctly on either....
so i ran my OS upgrade yesterday on an XP machine and it went flawlessly......
im not too sure man - you might have to call it quits and start all over
how do i revert back to the old os if it wont communicate?
I think i may have it now. i went to my wifes xp and put my back up from a zip drive on her computer. i loaded the DM software and updated it and then hooked my pearl up and it is now letting my restore my phone.
i will let you know what happens after it is done.
Thanks for all your help! i appreciate it
My e mails are now flooding in.... thats what i like to see.
Everything seems to be good now.
MY LESSON FOR THE DAY
everyone remember that you should always have a reliable XP machine around if you are going to play with VISTA