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I tried searching but I couldn't come up with anything... I just got the Curve ... BlackBerry Pearl forum

  1. #1
    Duy519's Avatar
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    Clearing contacts and phonebook

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    I tried searching but I couldn't come up with anything...

    I just got the Curve and I wanted to delete my contacts and calendar information off of my old Pearl. Does anyone know how to do this?

    Thanks!

  2. #2
    GaryF's Avatar
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    This should do it:

    Options
    Security
    General Settings
    Menu
    Wipe Handheld
    BlackBerry® Certified Support Specialist
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    Go to options, security setting, general setting, then press the menu key and select wipe handheld. ~via BB (wap.pinstack.com)~

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    Thanks, worked perfectly!

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    Someone best me to it. Lol. ~via BB (wap.pinstack.com)~

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    Medic's Avatar
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    well if your getting rid of that device i would have enabled content protection first and set it to strongest and then do a security wipe. it will then "scrub" over the erased data numerous times so that there is no way to recover any of the deleted data
    Sorrow is tranquility remembered in emotion.

  7. #7
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    Once the device is wiped using the wipe handheld feature there is no way to recover the data...with or without content protection enabled.

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    read this then. RIM explains it all

    BlackBerry device displays scrubbing animation and an hourglass

    Doc ID : KB10886
    Last Modified : 2007-07-19
    Document Type : Support


    Environment
    • BlackBerry devices
    • BlackBerry Device Software
    Problem

    The Home screen of the BlackBerry device shows "scrubbing" animation. This is accompanied by a percentage bar or an hour glass, depending on the version of BlackBerry Device Software being used.

    Cause

    Erasing all data and applications from the BlackBerry device while Content Protection is turned on triggers scrubbing, which is the process of rewriting over memory to remove any residual unmapped data on the BlackBerry device. The scrubbing process could take up to several hours.



    Any of the following processes may cause your BlackBerry device to automatically erase all data and applications, and then also trigger the scrubbing process, if Content Protection is turned on:
    • The Kill command is sent from the BlackBerry Enterprise Server to a BlackBerry device to erase its data.
    • The password for the BlackBerry device is entered incorrectly in excess of the maximum number of attempts set in an IT policy. Note: Ten password entry attempts are allowed in the absence of an IT policy, or when the default number of password attempts is used.
    • The BlackBerry device user types blackberry when manually erasing all data and applications from the BlackBerry device using Options > Security > General Options.
    Note: For more information, search the Technical Knowledge Center in the BlackBerry Technical Solution Center for a white paper called BlackBerry Enterprise Solution Security Security version 4.0.X Technical Overview. See page 48.

    Resolution



    Turn off Content Protection before manually erasing all data and applications from the BlackBerry device, in order to avoid triggering the scrubbing process:
    1. On the Home screen of the BlackBerry device, go to Options > Security Options.
    2. Under General Settings, go to Content Protection.
    3. If Content Protection shows as "enabled," click the trackwheel of the BlackBerry device and select Change Option to turn off, or "disable," Content Protection.
    4. Click the trackwheel again to save and close. Note: Once scrubbing has been triggered, there is no way of stopping it. The process must be fully completed before the BlackBerry device may be used. Removing and reinserting the battery of the BlackBerry device will only start the scrubbing process again from the beginning.
      The duration of the scrubbing process depends on factors such as the actual processor speed of the BlackBerry device, the amount of memory that it has, and the actual memory speed.
    Additional Information

    Compared to the Wipe Handheld option, scrubbing is a lengthy process and can take up to eight hours, depending on the data contained on the BlackBerry device.
    Sorrow is tranquility remembered in emotion.

  9. #9
    markgallant's Avatar
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    Quote Originally Posted by Medic View Post
    read this then. RIM explains it all

    BlackBerry device displays scrubbing animation and an hourglass

    Doc ID : KB10886
    Last Modified : 2007-07-19
    Document Type : Support


    Environment
    • BlackBerry devices
    • BlackBerry Device Software
    Problem

    The Home screen of the BlackBerry device shows "scrubbing" animation. This is accompanied by a percentage bar or an hour glass, depending on the version of BlackBerry Device Software being used.

    Cause

    Erasing all data and applications from the BlackBerry device while Content Protection is turned on triggers scrubbing, which is the process of rewriting over memory to remove any residual unmapped data on the BlackBerry device. The scrubbing process could take up to several hours.



    Any of the following processes may cause your BlackBerry device to automatically erase all data and applications, and then also trigger the scrubbing process, if Content Protection is turned on:
    • The Kill command is sent from the BlackBerry Enterprise Server to a BlackBerry device to erase its data.
    • The password for the BlackBerry device is entered incorrectly in excess of the maximum number of attempts set in an IT policy. Note: Ten password entry attempts are allowed in the absence of an IT policy, or when the default number of password attempts is used.
    • The BlackBerry device user types blackberry when manually erasing all data and applications from the BlackBerry device using Options > Security > General Options.
    Note: For more information, search the Technical Knowledge Center in the BlackBerry Technical Solution Center for a white paper called BlackBerry Enterprise Solution Security Security version 4.0.X Technical Overview. See page 48.

    Resolution



    Turn off Content Protection before manually erasing all data and applications from the BlackBerry device, in order to avoid triggering the scrubbing process:
    1. On the Home screen of the BlackBerry device, go to Options > Security Options.
    2. Under General Settings, go to Content Protection.
    3. If Content Protection shows as "enabled," click the trackwheel of the BlackBerry device and select Change Option to turn off, or "disable," Content Protection.
    4. Click the trackwheel again to save and close. Note: Once scrubbing has been triggered, there is no way of stopping it. The process must be fully completed before the BlackBerry device may be used. Removing and reinserting the battery of the BlackBerry device will only start the scrubbing process again from the beginning.
      The duration of the scrubbing process depends on factors such as the actual processor speed of the BlackBerry device, the amount of memory that it has, and the actual memory speed.
    Additional Information

    Compared to the Wipe Handheld option, scrubbing is a lengthy process and can take up to eight hours, depending on the data contained on the BlackBerry device.
    Yep it says it takes a lot longer.

  10. #10
    Medic's Avatar
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    your missing the point. did you read the highlighted part "which is the process of rewriting over memory to remove any residual unmapped data on the BlackBerry device." so thats saying that doing a regular wipe is not 100% guaranteed to erase all the data. "scrubbing" gets everything.
    Sorrow is tranquility remembered in emotion.

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