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Originally Posted by GotPearl? WEll i get it, just an instant X like other users. ... BlackBerry Pearl forum

  1. #31
    eric.v.mazzo's Avatar
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    Re: Cingular MMS (GOT IT!!!! Working)

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    Quote Originally Posted by GotPearl?
    WEll i get it, just an instant X like other users.
    Have you spoken with the Blackberry tech support people at cingular?

    They are the only one that can fix the cingular system for you to get MMS messages. The system does not propragate properly unless the Blackberry Tech people that know what they are doing do it for you. The regular CSRs at Cingy don't understand how to add the feature to your account the right way.

    The regular CSR just clicks a button and adds the feature. The Blackberry rep through cingular adjustes the setting in their system to make it work. You MUST call cingy and ask for the Blackberry tech support people.

  2. #32
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    Re: Cingular MMS (GOT IT!!!! Working)

    Great, another call.

  3. #33
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    Re: Cingular MMS (GOT IT!!!! Working)

    THE FIX :: : : : ::


    Just call up cingular and tell them to reset your blackberry data feature (I work for cingular and just figured out this is the problem for all my customers)...If they dont know what you mean by reseting the feature...Just tell them to take it off and put it back on. It affects absolutley nothing on your bill, it just fixes the problem. PIN me for any questions you may have

  4. #34
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    Re: Cingular MMS (GOT IT!!!! Working)

    It worked....it really works. I was so ready for it not to work but i called and got a rep and at first they didnt listen.
    They removed and added the mms messaging....didnt work.
    Then did what i actually asked them to do.....worked!

  5. #35
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    Re: Cingular MMS (GOT IT!!!! Working)

    Quote Originally Posted by Heckle0
    It worked....it really works. I was so ready for it not to work but i called and got a rep and at first they didnt listen.
    They removed and added the mms messaging....didnt work.
    Then did what i actually asked them to do.....worked!
    I spent 2 hours on the phone last night being transfered about 4 times. I finally got a guy who knew what he was doing and I ended up having to wipe my phone and then it worked. He must have done something becuase now it works. Thanks guys.

    GP

  6. #36
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    Re: Cingular MMS (GOT IT!!!! Working)

    I have been tryinh to do that for 4 days and I can't get the desktop manager to upload cingular os to my t-mobile pearl(unlocked) and I removed the vendor.xml but still doesnt want to do it. sent service books 11 times and uploaded the latest t-mobile os( as it's the only one that went through) and still no mms any sugesstions.
    thankx

  7. #37
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    Re: Cingular MMS (GOT IT!!!! Working)

    Hello. I too have an unlocked tmobile pearl on the cingular system and cannot mms. I did the upgrade and am now running v4.2.0.71 - the latest from the cingular website. But, i still cannot mms. I have also resent the service books.

    I have the blackberry personal data kit and the msg starter kit.
    please help.

    any suggestions?

  8. #38
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    Re: Cingular MMS (GOT IT!!!! Working)

    triprad, Welcome to PinStack.

    I really don't know how to help on this. Check Options/Advanced Options/Service book. Do you have MMS Client[MMS] and MMS Transport [WPTCP] in the list?

    If not, I would call Cingular, ask for BlackBerry Data device support and let them try to help. It may be a provisioning problem on your Account.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  9. #39
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    Re: Cingular MMS (GOT IT!!!! Working)

    Is it possible to get MMS using the methods described above even though my sim is a cingular blue one?

    Thanks

  10. #40
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    Re: Cingular MMS (GOT IT!!!! Working)

    Anyone on this thread know of a fix for this same issue on a new 8800 through Cingular. I've been having a similar problem w/ mms (get a red x when I try to send). I have been successful in sending a receiving mms after I deleted the mms service books, did a hard reset, resent service books, and did another hard reset but this has only been a temporary fix. Any thoughts?
    PIN - 24053627

  11. #41
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    Re: Cingular MMS (GOT IT!!!! Working)

    soo my question is do you have to have a Blackberry Data Plan or anything like that to have MMS messaging?
    i have a plan that has unlimited text messaging and MMS messaging but no internet stuff..
    soo how do i get my MMS templetes and stuff to show up?

  12. #42
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    Re: Cingular MMS (GOT IT!!!! Working)

    ~via BB (wap.pinstack.com)~

    Need a BB data package...

  13. #43
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    Shame this wont work for the Storm2
    ~*All ((stressed out)) with nobody to THROTTLE*~
    ~*grin*~

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