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Neither the USB or the wall charger works on my pearl. when I plug either ... BlackBerry Pearl forum

  1. #1
    bergs333's Avatar
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    Charging/usb port not working

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    Neither the USB or the wall charger works on my pearl. when I plug either in there is just a little lightning bolt icon that appears for just a few seconds and then dissapears. The USB also doesnt do anything when plugged in to the computer. It doesnt even recognize that anything is plugged in.

    I have tried to move the cable end around inside the phone to and pulled it out halfway to try to fix it, but no luck, and I tried the hard reset and battery pull many times but no change. I also dont have a warranty so that wont fix my problem either.

    Any suggestions?

  2. #2
    srl7741's Avatar
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    Re: Charging/usb port not working

    Wish i could offer more help but when that happened to mine TMO simply gave me a new phone. It was something that could not be fixed. The internal part was damaged in my phone.

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    Yogich's Avatar
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    Re: Charging/usb port not working

    ~via BB (wap.pinstack.com)~
    Is yours an eBay special, like mine? If so... You should still have the mfr warranty ...unless it is too old, of course.

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    reddog187's Avatar
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    Re: Charging/usb port not working

    ~via BB (wap.pinstack.com)~

    Bergs welcome to the stacks! make sure its not the cable. Same thing happened with my new cable that came with my curve. I kept unplugging and plugging it and finally it worked.

    It was really strange because my old cable for my pearl worked just fine. I think maybe it finally decided to cooperate. Or it found the drivers. Sometimes it takes a little force.

    Let us know how it goes.

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