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So I bought a Pearl from a guy online for $50 but when I try ... BlackBerry Pearl forum

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    gjones072169's Avatar
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    Cant setup email. Help please.

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    So I bought a Pearl from a guy online for $50 but when I try to setup the email it says there is already an account associated with the pin. What can I do?

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    Quote Originally Posted by gjones072169 View Post
    So I bought a Pearl from a guy online for $50 but when I try to setup the email it says there is already an account associated with the pin. What can I do?
    You'll have to ask the seller to release the PIN and IMEI from his BIS account so that you can enter it into yours.

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    Who is your carrier? Who is the phone branded to?
    BlackBerry® Certified Support Specialist
    The Shark Tank

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    Quote Originally Posted by GaryF View Post
    Who is your carrier? Who is the phone branded to?
    Verizon Wireless

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    Quote Originally Posted by RoGro View Post
    You'll have to ask the seller to release the PIN and IMEI from his BIS account so that you can enter it into yours.
    I tried to get him to sign into his account and delete the pin associated with it but he doesnt know how and he doesnt even know his login information so i can do it myself.

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    So is the seller also a VZW user (assuming your reply meant the phone is VZW branded)? If so, you should be able to call them to release the PIN.

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    Call Verizon BLACKBERRY Customer Care and they may well be able to help you. I had a similar issue with a pre-owned TMO phone and they cleared it right up. I think the real problem comes when your device brand and your carrier are not the same. Post back if you continue to have issues.

    And WELCOME TO PINSTACK!
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    ^^^ Yes, indeed! Welcome to PinStack!

    You're in the right place to get assistance with your new BlackBerry!

    Roger

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    Thanks guys. I'm new to pinstack and the whole blackberry scene. This pearl is my first one and I'm LOVING it. I'll let you know if I have more problems.

  10. #10
    RogerG's Avatar
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    Once you're up and running, check out this thread to learn your way around the Stacks.

    Also, you should go into the Control Panel at the top right of the screen and update your profile so info is more easily attainable to assist you!

    Once again, welcome to your new addiction!

    Roger

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