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Originally Posted by RayZ Check your firewall settings. Options>security options>firewall>make sure its disabled and nothing ... BlackBerry Pearl forum

  1. #16
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    Quote Originally Posted by RayZ View Post
    Check your firewall settings. Options>security options>firewall>make sure its disabled and nothing is checked. I recently had the same issue and for some unknown reason the firewall was enabled.~via BB (wap.pinstack.com)~
    Good point to check too. Didn't think about that.

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    I've had this same problem for 2 weeks with no resolution in sight. Tmo is clueless.

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    Quote Originally Posted by cysmith1 View Post
    I've had this same problem for 2 weeks with no resolution in sight. Tmo is clueless.
    Check the Link I put on the previous page this may help. And not all TMO is clueless.... I have several clues LOL
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    thanks guys...It worked...The service pack must have been it

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    Quote Originally Posted by romefalls86 View Post
    thanks guys...It worked...The service pack must have been it

    Super, I am glad that worked! It always feels got to help some one get their issues fixed, Have a great day
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    I've tried all of that and more. I've done a master reset and got a new sim card and still have the problem.

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    Quote Originally Posted by cysmith1 View Post
    I've tried all of that and more. I've done a master reset and got a new sim card and still have the problem.

    SO everything else works? browseing the net sending mail all works? It could be your account is not correct in the Picture message provistioning on TMOs system. It would have to be checked by a TMO rep, when you call the 1800 number or 611, and the system asks you what you want, Just say "Blackberry" and nothing else. that should get you to the right Dept. And ask them to check the MMSC.
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    Everything else works fine. I can now send but still can't receive. I've talked to the BB guys a few times already but I guess I will have to give them another try.

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    Quote Originally Posted by cysmith1 View Post
    Everything else works fine. I can now send but still can't receive. I've talked to the BB guys a few times already but I guess I will have to give them another try.

    OK if you can send but not recieve is there an error message they get back? are you getting the message but no the picture? Did you check and make sure your are not bloking incoming messages in Options>MMS, and Also In Options>Security Options>FireWall?
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    Error message says could not retrieve, try again later. When you do retrieve now it does nothing. You get the message without the pic. I've checked the settings for mms and firewall.

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    Quote Originally Posted by cysmith1 View Post
    Error message says could not retrieve, try again later. When you do retrieve now it does nothing. You get the message without the pic. I've checked the settings for mms and firewall.

    Wow, that is a Sticky one, And you reloaded the OS to the latest one? If you have done that it my be and actual phone issue, or possible a trouble ticket with TMO.
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    ~via BB (wap.pinstack.com)~iwas told it could be my phone which I didn't want 2 hear but maybe I will get a curve.

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    Quote Originally Posted by cysmith1 View Post
    ~via BB (wap.pinstack.com)~iwas told it could be my phone which I didn't want 2 hear but maybe I will get a curve.

    It could be the Phone, i would suspect the SIM card before the Phone though. Have you tried putting your SIM in another device and see if you can send an MMS ? If not then it is the SIM, If another SIM works in your Phone then it has to be your account behind the system. It is HARDLY ever the phone.
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    ~via BB (wap.pinstack.com)~i will try that before I convince my husband I need a new phone :-) thx for yur input and suggestions.

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