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My phone can send text messages but now doesn't recieve them. I have the unlimited ... BlackBerry Pearl forum

  1. #1
    jpodo's Avatar
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    Cant Recieve Text Messages

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    My phone can send text messages but now doesn't recieve them. I have the unlimited data plan and it just stopped working. When I recieve a text, the red mail evelope icon lights up, then dissapears, and no text is there.

  2. #2
    ameilius's Avatar
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    Re: Cant Recieve Text Messages

    i would try a battery pull to start off with
    if that doesnt work - try calling customer service... and go from there

    if they give you a total runaround, then come check back here and update your thread

  3. #3
    ktorres1120's Avatar
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    Re: Cant Recieve Text Messages

    Have you changed themes lately? Or a new OS? It's possible the text messages are going to a different "Messages" folder but that's only a guess. Go to your apps and unhide all of them. Then check all the message folders to see if they are there.
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  4. #4
    Wicked Pearl's Avatar
    Wicked Pearl no está en línea Stack level 3
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    Re: Cant Recieve Text Messages

    First thing ( what carrier are you on )
    The reason why i ask this is bc even if you have unlimited data doesnt mean you have a texting plan .
    With att texts are completely seperate . I know when i called them to have them fix my acct some how the removed my text plan and i was unable to get and messages but it said my text were sent even tho they werent . So i would call your service provider and find out .. im sure it is on there end .

    Oh by the way i have ATT as my service provider
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  5. #5
    LLc0oLJ's Avatar
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    Re: Cant Recieve Text Messages

    you could try calling customer service worse come to worse

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