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Can't hear anything on my g/f's BB 8100 when she recieves or places a call. ... BlackBerry Pearl forum

  1. #1
    ddark1's Avatar
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    Can't hear anything..

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    Can't hear anything on my g/f's BB 8100 when she recieves or places a call. She can use the ear piece or put the call on loud speaker but the actual speaker you put your ear up to on the phone isn't working. Is this a common defect or can this be fixed? She spoke to a rep from t-mobile who said that upgrading the software on the phone might fix it. Doesn't make sense to me as this seems to be a hardware and not a software issue. Anyone else out there have this happen to them??

    Thanks!

  2. #2
    kentrg's Avatar
    kentrg no está en línea BES Pro
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    you can try reinstalling OS.

    but if possible exchange for new phone

  3. #3
    mayberries's Avatar
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    I had the same problem. Come to find out there was white chocolate stuck in those two little holes. Double-check that they're clear before you sell your soul for a new one. =)

  4. #4
    thering's Avatar
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    same as mine

    I have the same problem, call att and they send me new phone or u can go to att depot to exchange for the new phone.

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