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Hi everyone, I'm still new to this whole blackberry experiecne but anyways. My pearl has ... BlackBerry Pearl forum

  1. #1
    cokes's Avatar
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    Can't connect to Media Manager

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    Hi everyone, I'm still new to this whole blackberry experiecne but anyways.

    My pearl has version 4.2.0.71 and i'm running the desktop manager V4.2.0.14

    When i click on the media manager it just says "internal error occured during initialization and i can't transfer files to and from my pearl to my pc. any ideas anyone?

  2. #2
    blackninja's Avatar
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    Re: Can't connect to Media Manager

    are you choosing 'yes' to allowing pearl to be a drive? you have to choose 'no' if you want to use the dm for file transfer, choose 'yes' if you want to do drag n' drop.

  3. #3
    FerNasty's Avatar
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    Re: Can't connect to Media Manager

    this happened to me a while ago actually... i re-installed the desktop manager and it was good to go! try it out and post your results

  4. #4
    cokes's Avatar
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    Re: Can't connect to Media Manager

    how do select wether the pearl is a drive or not?

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    blackninja's Avatar
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    Re: Can't connect to Media Manager

    options, advanced options, media card, media card support should be set to On.

    Mass Storage Mode Support: On

    Auto enable Mass Storage Mode When Connected: Prompt

    then save.

    when you connect your BB via usb, it will then flash a message on your bb asking if you want to allow it to be a mass storage drive or not.

  6. #6
    cokes's Avatar
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    Re: Can't connect to Media Manager

    I had all of those settings in place already

  7. #7
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    Re: Can't connect to Media Manager

    if you have all of those settings, plug your bb in to the usb cable and wait...a popup window should open asking you what to do

    also**don't have DM open

  8. #8
    cokes's Avatar
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    Re: Can't connect to Media Manager

    alrite i got it. i uninstalled the DM, just as ferNasty said. Worked like a charm. thanks everyone!!

  9. #9
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    Re: Can't connect to Media Manager

    glad to help cokes! anymore question we'll all be happy to help!

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