Results 1 to 8 of 8

I've only had my Pearl a week. I love it, but all day today, I ... BlackBerry Pearl forum

  1. #1
    twinzrock's Avatar
    twinzrock no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Smile Can't connect

    Advertisement



    I've only had my Pearl a week. I love it, but all day today, I have been unable to connect to the web. If I hit the Browser icon, the Tzones icon or anything that would connect me, nothing happens although after a long wait, I'll get the hourglass icon that never goes away. I have to turn off my handset to be able to escape back into any other application.

    Email works just fine, just not web browsing. Any clues? Should I call T-Mobile?

  2. #2
    ljbyar's Avatar
    ljbyar no está en línea Device Pro
    Join Date
    Jun 2006
    PIN/ID
    Ask Me
    Posts
    7,818

    Re: Can't connect

    Hello Twinzrock and Welcome to the Stacks. Have you tried pulling the battery out (with the unit on), waiting 30 seconds and reinstalling the battery to see if the reset will work?

  3. #3
    peterbabiy's Avatar
    peterbabiy no está en línea Stack level 5
    Join Date
    Dec 2006
    PIN/ID
    23DE41AA
    Posts
    1,926

    Re: Can't connect

    Did u try rebooting your OS?

    Calling TMO is never a bad idea as long as you're ok with being onhold for a while, call at night they're quicker then

  4. #4
    peterbabiy's Avatar
    peterbabiy no está en línea Stack level 5
    Join Date
    Dec 2006
    PIN/ID
    23DE41AA
    Posts
    1,926

    Re: Can't connect

    Ha ha ljbyar, I guess we wrote it at the same time cause when I was leaving the comment I didnt see u

  5. #5
    twinzrock's Avatar
    twinzrock no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Re: Can't connect

    Wow - thanks for such quick replies! I will try the battery - I didn't even think of that. I'm a total newbie - how do I reboot my OS? (The phone came to me already loaded).

    Thanks!

  6. #6
    ljbyar's Avatar
    ljbyar no está en línea Device Pro
    Join Date
    Jun 2006
    PIN/ID
    Ask Me
    Posts
    7,818

    Re: Can't connect

    Pete -

    Try the battery pull first if that doesn't work let us know.

  7. #7
    twinzrock's Avatar
    twinzrock no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Re: Can't connect

    Thanks ljbyar and Pete - the battery trick worked. Now why didn't I try that about 8 hours ago? This forum rocks!!!

  8. #8
    cp6169's Avatar
    cp6169 no está en línea Device Pro
    Join Date
    Mar 2006
    PIN/ID
    3056468b
    Posts
    14,661

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •