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Hi everyone! I'm new to the forum and need some help!! When there is an ... BlackBerry Pearl forum

  1. #1
    miumiu23's Avatar
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    Can't answer phone call in Standby Mode

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    Hi everyone! I'm new to the forum and need some help!!

    When there is an incoming call to my BB Pearl while in Standby Mode, I can't answer the call!!! - it doesn't respond to any buttons, except for the red hang up button by which I proceed to hang up on the person who's calling me when I press it!! Surely this is not a 'feature' of the phone (that you can't answer calls in Standby mode)... The phone works fine when it's not in standby mode... Has anyone else had this problem?... Or did I just get a dud phone??!

    The phone was bought second hand on craigslist... maybe it's been dropped too many times??!!


    Appreciate any comments/ideas... thanks in advance!!!

  2. #2
    fbriceno97's Avatar
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    Re: Can't answer phone call in Standby Mode

    I am almost sure that you have to manually "wake up" the phone to get the call, sms, email, etc...
    (pressing the mute buttom)

    Unless you use a holder with magnet, that as soon as you get it out it automatically let you manipulate the phone.

    cheers

  3. #3
    peterbabiy's Avatar
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    Re: Can't answer phone call in Standby Mode

    Adn the mute btn at the top of the phone doesnt work either?

  4. #4
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    Re: Can't answer phone call in Standby Mode

    Upgrade to a different os.. I had this problem once I upgraded to TIM os it stopped doing it... Seems like a tmo bug

  5. #5
    Eddie_gauge's Avatar
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    Re: Can't answer phone call in Standby Mode

    go into profile settings and change the out of holster settings.

  6. #6
    drew4flt72's Avatar
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    Re: Can't answer phone call in Standby Mode

    Since my phone stays on my hip in my holster, it gets bumped from time to time getting in and out of the car, the keys get bumped and I've called people at work, my wife......so, I keep it in "Standby Mode" all the time. I get phone calls and text messages with no problem. As the earlier posts have stated, it maybe an OS issue. I use TIM Italy/Telstra 4.2.1.66.

  7. #7
    Island3r's Avatar
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    Re: Can't answer phone call in Standby Mode

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    Get op, did you ever get this resolved? I'm having the same problem.

  8. #8
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    Re: Can't answer phone call in Standby Mode

    i would suggest first what lee did ^^ post#4 -- are both of you that are having the issue on an early OS version? options/about - third line down. if its below 4.2.0.73 i would upgrade

    also...instead of putting phone in standby mode, put it in keyboard lock mode by holding down the * key.

  9. #9
    reddog187's Avatar
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    Re: Can't answer phone call in Standby Mode

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    Yea what cherri said. Except for the * key. I hate the keypad lock. Dialing 911 all the time. they don't like me much.

  10. #10
    Island3r's Avatar
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    Re: Can't answer phone call in Standby Mode

    Are there OTA upgades available?

  11. #11
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    Re: Can't answer phone call in Standby Mode

    maybe in the future...but for now, all upgrades have to be done on your pc using desktop manager.

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