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I just got a white 8100 pearl from rogers, i bought it off some guy ... BlackBerry Pearl forum

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    360Challenge's Avatar
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    Cannot call from address book

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    I just got a white 8100 pearl from rogers, i bought it off some guy and when i try to call someone from the address book, it says they are unavailable. However, when I dial the number it goes through.

    Any help would be appreciated.

  2. #2
    glehman85's Avatar
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    Re: Cannot call from address book

    do you have the area code put in with the numbers?

    also go to your phone log < options < smart dialing and then put in your correct setting and save

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    Re: Cannot call from address book

    Yes, I have the area code and coundry code set up and smart dialing is enabled.

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    Re: Cannot call from address book

    Quote Originally Posted by 360Challenge View Post
    smart dialing is enabled.
    yes but is the correct info put in?? country code, area code and national number length?

    nm, read wrong

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    Re: Cannot call from address book

    thats very odd.

    I would start with a battery pull. Maybe consider reinstalling OS.

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    Re: Cannot call from address book

    I tried a battery pull, and I tried another sim card and it works fine I can call from the address book. I dont think the problem is with my sim card because it works fine in any other phone.

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    Re: Cannot call from address book

    hey soory how do i post my problem plz thanks x

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    Re: Cannot call from address book

    yeah if no one can come up with a solution for this, then your best bet would be to wipe and reinstall the OS.

    are the contacts saved to your SIM card by any chance

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    Re: Cannot call from address book

    Yes they are saved to the card and I copied them to the address book.

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    Re: Cannot call from address book

    hey sorrry how do i post my problem plz thanksx

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    Re: Cannot call from address book

    first thing i would try is download the software for that phone from rogers click here for the download Install the software. Once thats done installing
    • run desktop manager
    • !!!!backup all your data!!!!! before proceding
    • run application loader
    • click next application loader will do a scan of your phone to recognize its current software version
    • it will say on top device application selection. check to see if any of them say update. if so continue by clicking next until it says finish.
    Im guessing that for some reason your having software issues. This is helped me in the past with fixing simple things that have locked up.

    If this doesnt solve your issue do a search on pinstack for javaloader and how to use it.

    hope this helps let me know.

  12. #12
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    Re: Cannot call from address book

    Thanks for the help, will try it when i get home beause i am at school right now.

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    Re: Cannot call from address book

    do you have any 3rd party applications using address book

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    Re: Cannot call from address book

    im new to this site and dont have a clue what im doing i wanna post my problem i have with my blackberry but dont know how to is any one ther?? thanks

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    Re: Cannot call from address book

    hello is any one ther please?

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