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For some reason, I can no longer "delete prior" emails. When I try and do ... BlackBerry Pearl forum

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    kevinvale's Avatar
    kevinvale no está en línea Stack level 1
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    Can no longer delete prior emails

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    For some reason, I can no longer "delete prior" emails. When I try and do this, I can the usual confirmatory dialogue box, click delete and then nothing happens. Any suggestions for fixing this? I am using software 4.2.X. Thanks in advance.

  2. #2
    kayos72's Avatar
    kayos72 no está en línea Stack level 7
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    Re: Can no longer delete prior emails

    Have you tried a batt pull lately?
    phone on batt out 30 sec then back in.
    try that then delete the messages

    post back
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    kevinvale's Avatar
    kevinvale no está en línea Stack level 1
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    Re: Can no longer delete prior emails

    Thanks. Yes, I have done a batt pull, to no avail.

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    kayos72's Avatar
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    Re: Can no longer delete prior emails

    profile says BES, check with the IT guys to see if they changed something?

    also if you have a ton of emails, try deleting a few days at a time, I have had that one. only mine hung with the hourglass.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
    kevinvale's Avatar
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    Re: Can no longer delete prior emails

    Checked with IT guy and he could do it on his. Tried deleting a few using delete prior and couldn't. I'll check with my service provider (Rogers)...

  6. #6
    kayos72's Avatar
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    Re: Can no longer delete prior emails

    keep us posted please thanks. I've never heard of this one, usually they delete on their own.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  7. #7
    Monster_data's Avatar
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    Re: Can no longer delete prior emails

    I had this with my rogers phone, once the email was read it could not be deleted. Upgrading to the new Rogers OS did the trick

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