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Hi, I searched to see if anyone had this problem before, and it seems that ... BlackBerry Pearl forum

  1. #1
    djbressler's Avatar
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    Calls Missed Icon not going away!

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    Hi,

    I searched to see if anyone had this problem before, and it seems that people have only had the opposite.

    I am new to blackberry and originally had my missed calls show up in my messages without knowing any differently. I had one call come in, deleted the notification from my inbox, and switched to having no calls displayed in my inbox. However, the missed call icon won't go away. I've gone to my call log and opened every call in the log (there are only 3 - got the phone right b4 the weekend), but the icon is still there.

    Any suggestions on how to get rid of it?

    Thanks,

    David

  2. #2
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    Re: Calls Missed Icon not going away!

    Welcome to the Stacks David.

    A battery pull should do the trick (take out battery with BB on then wait at least 30 seconds before putting it back).

  3. #3
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    Re: Calls Missed Icon not going away!

    did it help??
    Better Times Ahead

    Jim
    PIN - 2052B397
    Email - kunalakajim@gmail.com

  4. #4
    djbressler's Avatar
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    Re: Calls Missed Icon not going away!

    I was doing it as you asked. Nope, still there. But, when I posted, I found some other discussions around the problem... so I have a few things to try.

    Thanks!

    David

  5. #5
    djbressler's Avatar
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    Re: Calls Missed Icon not going away!

    By the way, I followed the other thread - I learned about the folders in messages app, and tried marking all prior to a date as read, but ... no luck. Another thread mentioned calling the phone and answering or not answering and seeing if it goes away. Only have my mobile for now...

  6. #6
    ljbyar's Avatar
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    Re: Calls Missed Icon not going away!

    When you open up your phone application, it doesn't show a missed call?

  7. #7
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    Re: Calls Missed Icon not going away!

    Let us know how it goes. You may even try to go into your desktop manager/backup-restore/advanced and delete from there.

  8. #8
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    Re: Calls Missed Icon not going away!

    Just to be clear - I deleted my whole call logs - so there is nothing in there. And, it still shows the missed call!

    I have to go to the desktop manager, but when I installed it Friday it blew away my whole outlook, and IT has just fixed that!

    I'll keep the list posted on what happens.

    Thanks,

    David

  9. #9
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    Re: Calls Missed Icon not going away!

    I ended up wiping the device. I had only synced with BES and gmail, so the only thing I needed to do was reset that up, which was pretty easy.

  10. #10
    likefre's Avatar
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    Re: Calls Missed Icon not going away!

    Glad its working for you..let us know if you need any more assistance!

  11. #11
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    Re: Calls Missed Icon not going away!

    I also have this problem. Is there anyway to just delete the Phone Log database altogether without doing a backup and selective restore?

  12. #12
    madetosink's Avatar
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    Re: Calls Missed Icon not going away!

    ~via BB (wap.pinstack.com)~the only resolution I have found to this problem is to reload your os. Or if you have a recent back up then reload that! Its a crumby issue!

  13. #13
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    Re: Calls Missed Icon not going away!

    Regarding the Missed Call Icon that won't go away... Has anyone found a resolution to this issue other than reinstalling the OS from scratch? How about Restoring a previous backup? I wouuld ahte to take the time to wipe the OS and reinstall since this was what started the issue after I had to wipe from a App Error 523.

  14. #14
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    Re: Calls Missed Icon not going away!

    Whenever the missed call icon or the voicemail icon gets stuck what I do is call my phone and leave a message. Then I call my voicemail and listen to the whole thing, and delete it. It has worked for me every time.
    ~Lauren

  15. #15
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    Re: Calls Missed Icon not going away!

    I am not sure what calling my voice mail has to do with my missed call Notification Icon, but I tried it anyway. It didn't do anything. The icon went from 1x up to 2x, then I listened to the message and it stayed at 2x, as it should. Then, I checked my call log and it went back down to 1x. Any other suggestions? I appreciate your help.

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