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My wife has a red T-mobile Pearl, and when she makes calls out or receives ... BlackBerry Pearl forum

  1. #1
    h3LIX's Avatar
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    Callers cannot hear me, but I can hear them?

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    My wife has a red T-mobile Pearl, and when she makes calls out or receives them, she can hear the other person, but they cannot hear her....I have done a hard reset, and switched connections on and off....but I must admit, I have never had this happen before. Any ideas?
    If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!

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    Try using the speach program left side key and see if it hears the microphone might be out. Did it get wet? How long you had it if under a year call carrier are about warranty options.

    ~via BB (wap.pinstack.com)~

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    h3LIX's Avatar
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    This is a two day old warranty replacement.....
    If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!

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    Have you done what TroyL65 said? Try voice dialing or recording a voice memo or something of the sort to see if your microphone itself is broken or if it's something else.

    In all honesty it probably doesn't matter. Try an OS flash and you might have to get another replacement.

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    h3LIX's Avatar
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    Yes I have, no dice...
    If you watch a game, it's fun. If you play it, it's recreation. if you work at it, it's GOLF!

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    Arrow

    wipe the system if you can with your desktop manager, maybe it is the system problem, or your speaker is broken, therefore, check with your carrier is the only way.

  7. #7
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    Could be a possiblity that the mic is clog. Trying using a paper clip to clean it out.
    ~via BB (wap.pinstack.com)~

  8. #8
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    do you have any bluetooth devices hooked up to the phone? maybe its sending the voice to the bluetooth device instead.
    Sorrow is tranquility remembered in emotion.

  9. #9
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    I had that exact problem. Only had BB 8100 for 6 days when it happen. I believe it to be hardware problem with microphone. I returned to store and they replaced it. So hopefully you haven't had it long and I would return it.

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    thats always another alternative
    Sorrow is tranquility remembered in emotion.

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