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it's not a problem with the device(s) but with how the information is saved in ... BlackBerry Pearl forum

  1. #16
    cliffr39's Avatar
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    Re: caller name doesn`t appear

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    it's not a problem with the device(s) but with how the information is saved in the contact fields

  2. #17
    Dustin_D's Avatar
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    Re: caller name doesn`t appear

    So if I save a number in 10 digit form, it will work fine? Example: 716-945-1632 ???

  3. #18
    cliffr39's Avatar
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    Re: caller name doesn`t appear

    yep - that is how all of mine are saved and no issues. I do not add the - (dashs) or the 1 prefix

  4. #19
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    AW: caller name doesn`t appear

    this problem sometimes happens, when u put a duplicate entry for same number, it may be on SIM and HAND-HELD both,

    check this also, i'd point out this few days ago, when I wasn't getting soe names on my screen, coz they were in both address book, in phone & sim

    hope it could help u to solve your problem

  5. #20
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    Re: caller name doesn`t appear

    I have deleted every single number from my SIM and only use the phone's address book, which is synced to Lotus Notes.
    I did a test for number stored as 10 digits and also 11 digits (with the "1" before the area code). Both times, the name appeard when I performed the test. Therefore, I conclude that whether you store the number as 10 or 11 digits does not matter.
    I receieve phone calls from my wife. Sometimes her name appears, sometime her name does not appear. I am positive that her number is not stored in multiple places (2 entries, SIM card and phone address book, etc).
    I think this is a phone by phone issue, or maybe it's just an issue with the SIM card itself (even though I have no numbers stored on the SIM Card).

  6. #21
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    Re: caller name doesn`t appear

    i have the same problem....o2 BlackBerry help told me to re load the updates sortware from their site....but it made no difference...

    I'm guessing its a phone by phone bug - AND no easy answer.. HELP !

  7. #22
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    Re: caller name doesn`t appear

    Check you Smart Dialing settings...

    Call Log>Menu>Options>Smart Dialing

    Make sure your settings are correct for the country you're in.

    Also if you have security enabled then make sure your address book isn't included in the content protection.

  8. #23
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    This fixed my problem

    Quote Originally Posted by reddog187 View Post
    ~via BB (wap.pinstack.com)~

    Check on your security settings also. It you have content protection enabled on your address book then it will never show when they ring.

    Hope helps.


    I had the exact same problem and removing content protection from address book fixed my issue. Thanks!

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