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Anyone else have problems with the call log erasing randomly? It's happened about a dozen ... BlackBerry Pearl forum

  1. #1
    brandon_hair's Avatar
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    Call Log Erasing?

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    Anyone else have problems with the call log erasing randomly? It's happened about a dozen times but I cant figure out why.

  2. #2
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    your device memory is too low. the device will delete them to free up memory.
    go to options->status

    whats your file free space?

  3. #3
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    I have had same thing happen I called tech support for both sprint and blackberry and I was told that it is a system glych and to help eliminate the random occurances to hold the alt jrt and press lg lg it will take you to the event log then press the menu key and select clear log then hit delete and it should stop it from gapping repeatedly. Hope this helps.

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    check my Sig for an excellent write up including all sorts of fixes to free up your temporary memory (reason your call logs are disappearing)
    BlackBerry® Certified Support Specialist

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    usaf262's Avatar
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    I'm having the same problem. Although, I have a 2GB memory card in it too, so I don't know why it is still erasing it. Anyone know why?

  6. #6
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    i had the same problem and i have an 8 gig card. it has to do with free SYSTEM memory. when it approaches being full, it seems like the system just erases all messages. so go to options>status and see how much is free.

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    http://blackberryforums.pinstack.com...on_issues.html

    see question and answer #15

    hope this helps
    regards
    cHAd

  8. #8
    dvst8ion's Avatar
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    Your memory card dosn't hold your calllog! This is held on he phones memory!
    ~via BB (wap.pinstack.com)~

  9. #9
    Virex's Avatar
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    Quote Originally Posted by usaf262 View Post
    I'm having the same problem. Although, I have a 2GB memory card in it too, so I don't know why it is still erasing it. Anyone know why?

    go to options->status.

    whats ur file free space?

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