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Hello, Yesterday, I arrived back in England from a two week trip in America. While ... BlackBerry Pearl forum

  1. #1
    Jamieharrop's Avatar
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    Call Barred? Can't send SMS

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    Hello,

    Yesterday, I arrived back in England from a two week trip in America. While I was there, my Blackberry automatically found an appropiate network in every place I went. I was able to send/receive calls, send/receive emails, and send/receive SMS messages.

    Since I arrived home yesterday, the Blackberry hasn't connected to anything higher than GSM. I haven't been able to send SMS messages, and obviously I can't send/receive email because I can't connect to a network at GPRS level. It seems I can receive SMS messages though.

    When I look at the SMS messages that I have tried to send, it says "Call Barred" under the name of the intended recipient.

    Does anybody have any idea why my Blackberry won't connect to a GPRS network (T-Mobile) and why I can't send SMS messages?

    For what it's worth, I was able to connect at GPRS level constantly at this location before I went to America.

    Any help will be very much appreciated.

    Thanks in advance!

    Jamie

  2. #2
    GaryF's Avatar
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    Re: Call Barred? Can't send SMS

    Jamie,

    Have you tried a battery pull (with the phone on)? You might also call your provider and ask them to reset you in their system.
    BlackBerry® Certified Support Specialist
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  3. #3
    Jamieharrop's Avatar
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    Re: Call Barred? Can't send SMS

    Thanks for the reply, Gary.

    I just tried a battery pull with the Blackberry on (had only previously tried with it off) but it didn't solve the problem.

    I guess I'll call T-Mobile tomorrow, or head in to their store.

    Are there any call barring settings on the Blackberry which could be the source of the problem? I looked earlier, but I couldn't find any.

  4. #4
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    Re : Call Barred? Can't send SMS

    Go into options - mobile network and tell me what is wrote?
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  5. #5
    Jamieharrop's Avatar
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    Re: Call Barred? Can't send SMS

    Inside the 'network' option (Options > Network) I see the following:

    Network: T-Mobile
    Network Selection Mode: Automatic

    If there is a separate option that is supposed to be titled "Mobile Network", I don't have it. All I have is "Network".

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    Re : Call Barred? Can't send SMS

    No this is the good option, it says mobile network on my 8830.
    All seems to be ok so I don't know what could be the problem, have you tried pulling your sim out and back in?
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  7. #7
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    Re: Call Barred? Can't send SMS

    Yup, I have. It's very strange, for sure.

    Thanks sn1p3r.

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    Re : Call Barred? Can't send SMS

    Sorry I couldn't be more helpful

    BTW Welcome to the stacks
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  9. #9
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    Re: Call Barred? Can't send SMS

    Go into your "Phone" or "Call Log" and hit menu, go to "Options" and select "Call Barring". Check your settings int here.. but to my understanding T-Mobile [at least in the USA], does not support Call Barring.

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